Wrong error message for invalid entry in password reset form

  • Resolved WP-Henne

    (@wp-henne)


    1 year, 9 months ago

    Wrong error message for invalid entry in password reset form

    Hello!

    I use the setting ” login only by mail address”. If no mail address is entered in the “Reset password” form, an inappropriate error message appears:

    When selecting “username and mail address” the display changes, but the error message remains with “username”.

    https://ibb.co/VwP9qvP

    For the first case, I think the message can be correctly displayed with an additional if-query (“no valid mail address entered”).

    https://ibb.co/dkW0bb6

    For the second case you would have to invest a bit more code to identify both forms (username or mail address) clearly. But there it would be more accurate if something like “Invalid input for username or mail address” would be displayed.

    Thanks a lot!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @wp-henne,

    1. When selecting “username and mail address” the display changes, but the error message remains with “username”.

    -> Most likely you see “username” in the error message because you didn’t use a correct email address format. For example, if you type an email address that has the correct format (it uses the “@” symbol) but it’s not a valid email address on your site you will see that the error message changes to “The email address entered wasn’t found in the database! Please check that you entered the correct email address.”

    2. I use the setting ” login only by mail address”. If no mail address is entered in the “Reset password” form, an inappropriate error message appears:

    -> Thank you for reporting this. I am forwarding this to our development team, where they will get it fixed in one of our future updates to Profile Builder (we release a new update every two weeks, so the fix will come in one of these future updates).

    Best regards,

    Thread Starter WP-Henne

    (@wp-henne)

    Hello @alexandrubodea

    Thank you for your clarification on 1) and I am glad to have been able to assist with the upcoming release ??

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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