• Resolved panosp

    (@panosp)


    Some of the flags do not correspond to the selected country. (ex. United states, Greece etc.)

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @panosp,

    I hope you are doing well today!

    Please share an export of the form with us and the link of the form page, so that we can check further.

    You can find more info on how to export the form here : https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    After exporting, please share the file contents with us using the free services such as https://pastebin.com or https://justpaste.it

    Please always make sure to use such services to share the code and don’t post the code here directly as it will most likely be unusable.

    Kind regards,
    Zafer

    Thread Starter panosp

    (@panosp)

    Here is the export of the form:
    https://justpaste.it/fknex

    Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @panosp,

    Hope this message finds you well.

    Thank you for exporting the form, however, I was not able to reproduce the issue on my site using the US (+1) and Greece (+30) Country codes in your form:

    https://prnt.sc/H53OkOg9JASt

    https://prnt.sc/5dMGs74iTMOG

    In such case, could you share the link to the form? If you don’t want to share in this Public forum, kindly share it to this email address: [email protected], using this format:

    Subject: ATTN: WPMU DEV support – wp.org

    Please send:
    – Link to the form
    – Link back to this thread for reference (https://www.ads-software.com/support/topic/wrong-flags-in-country-code-at-phone-section/)
    – Any other relevant URLs/info

    To ensure we don’t miss your email, please let us know here once you’ve submitted the form, and make sure you use “ATTN: WPMU DEV support – wp.org” as the email subject.

    Best regards,
    Laura

    Thread Starter panosp

    (@panosp)

    email submitted !

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @panosp

    Thank you!

    I visited the page with the form and tried multiple different contry codes:

    +1 (US)
    +30 (Greece)
    +44 (UK)
    +48 (Poland)
    +33 (France)
    +381 (Serbia)

    Those (aside from US and Greece that you mentioned earlier) were pretty much randomly chosen but in all cases the flag was selected and showing up just fine (correct one).

    I’m wondering if the device and/or browser may have something to do here. I tested it in Chrome on Windows 10 Pro only for now. Should we check some other specific browser/device? Could you share some screenshot of how it behaves for you (if you’d rather not share it publicly, please follow the same process as previously to send directly; note: DO NOT include any access credentials under any circumstances!).

    Kind regards,
    Adam

    Thread Starter panosp

    (@panosp)

    email with attachments screenshot submitted.

    Thread Starter panosp

    (@panosp)

    Problem solved.
    I cleared the cached images and files in the chrome browser and everything is fine.
    Thank you for your support.

Viewing 7 replies - 1 through 7 (of 7 total)
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