Wrong “From” address

  • Resolved Laura Yeffeth

    (@lyeffeth)


    2 years ago

    The from address is using the username in the authentication field instead of the Envelope-From Email Address. This used to work fine. We did change servers so our authentication credentials changed, but otherwise the settings are the same. We also upgraded to PHP version 8.0.

    I already had Prevent?plugins?and?themes?from changing this checked and I’ve since checked Disable email validation, but there has been no change.

    Is there anyway to fix this?

Viewing 8 replies - 16 through 23 (of 23 total)

  • I believe I am experiencing this same issue. Was there a solution to this?

    Thanks, God bless you!

    • This reply was modified 1 year, 12 months ago by christiantob.
    Plugin Support M Haseeb

    (@haseeb0001)

    @christiantob Hi,

    I hope you are doing well.

    Let me know which mailing service you are using with post SMTP ?

    Share the Screenshots of Post SMTP Settings > Account tab and Message tab.

    Thanks

    Hello! Thanks for getting back to me so quick!

    Sure, here are the screenshots:

    Interestingly, the log reports that the email was sent from the correct address, but in the inbox, it shows from the email that authenticated PostSMTP.

    Thanks, God bless you!

    Plugin Support M Haseeb

    (@haseeb0001)

    @christiantob

    Which email account you are using to configure Post SMTP ?

    Info@team or Christian@team ?

    Thanks

    Sorry for the late reply. The account used to configure Post SMTP was the Christian@team.

    Thank, God bless you!

    Plugin Support M Haseeb

    (@haseeb0001)

    @christiantob

    You can configure the Post SMTP with your info Email id or do Gmail Alias setting in your Christian Gmail account; for more details, you can follow the Gmail Alias Setting blog here.

    Thanks

    Thanks for the link! I followed the steps and it worked great.

    Thanks, God bless you!

    Plugin Support M Haseeb

    (@haseeb0001)

    @christiantob Great, thanks for let me know.

Viewing 8 replies - 16 through 23 (of 23 total)
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