Wrong Greeting during Evening 11pm

  • Hi dear developer, I am using your nice plugin but currently it’s not showing correct greeting. I tested a few days already, everyday night time around 10-11pm when I test, it always say “Good afternoon” instead of “Good evening”. My timezone is GMT+8, I tested using Chrome browser (latest version) on a windows 10 laptop.

    Please do fix this, much appreciated dear sir!

    And thank you so much for developing this awesome plugin!

    The page I need help with: [log in to see the link]

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  • Howdy @mywp1,

    thank you for reaching out and bringing this matter to my attention. I appreciate your kind words about the plugin and I’m here to help resolve the issue you’ve encountered.

    I understand that you’ve been experiencing a discrepancy in the greeting displayed by the plugin. Specifically, during your testing around 10-11pm, the plugin is showing “Good afternoon” instead of the expected “Good evening.” I apologize for any inconvenience this has caused and I’m committed to assisting you in resolving this matter.

    From your description, it seems that the issue might be related to the time settings within your WordPress installation. The greeting messages in the plugin are based on the local time settings, which are often influenced by the site’s time zone and time format. To ensure that the correct greeting is displayed, please follow these steps:

    1. WordPress Time Zone Setting: Make sure that your WordPress site’s time zone is accurately set to GMT+8 (your local time zone). You can adjust this by navigating to Settings > General and selecting your correct time zone from the dropdown menu.
    2. Time Format: The plugin’s greeting messages are tied to the time format set in WordPress. To ensure that the correct messages are displayed, you should have the time format set to 24-hour format. You can check and adjust this by going to Settings > General and selecting the appropriate time format.

    Once you’ve made these adjustments, please clear your browser cache and test the plugin again around 10-11pm in your local time zone. This should ensure that the correct greeting, “Good evening,” is displayed as expected.

    I understand the importance of having accurate greetings for your users, and I’m dedicated to resolving this matter promptly. If you encounter any further issues or if the problem persists after making the adjustments, please don’t hesitate to reach out to me. Your feedback is invaluable in helping me improve the plugin for all users.

    Thank you once again for using the plugin and for your understanding as we work through this matter. I’m here to assist you and I’m committed to ensuring that the plugin functions flawlessly for your website.

    Best regards,
    Benjamin Hagh Parast

Viewing 1 replies (of 1 total)
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