wrong header show up in Elementor template (OceanWP)

Hello @valentincvl,

If I understand correctly, you want to set a non-transparent header menu(or different header menu) for the whole of the website except the home page.

The best way to set a transparent header menu is to enable it on the single page/post instead of the general options.

First, set the normal header menu for the whole of the website on the customizer > header. Then go to (for example) the home page and set the header as transparent for this specific page: https://i.postimg.cc/htZfWdSf/image.png.

This way will solve your issue. In addition, it’s standard for any custom post type(s), included default post on WordPress and search results.

I hope it helps.
Best Regards

Hello @skalanter

Thank you for your reply.

What I try to achieve is to put the same header from my home page to my single product template page (and only this one). It means I use a header for my hole site, and the transparent one on my home page and my product pages. I settled it in the same parameters you shown on the picture.

It works on the home page, but not the single product page template

Thanks again for your help,
Kind regards

Hello @valentincvl,

On my end, it’s working correctly: https://i.postimg.cc/CMG2vYPp/image.png.
Please make sure this option has enabled on your website > single product > edit page: https://i.postimg.cc/28c3Zpfn/image.png.

If it didn’t help you; For troubleshooting, please do the following steps and let me the results:

1- Head over to WP Dashboard > Plugin.
2- Deactivate all plugins.
3- Then, first activate the Ocean Extra plugin.
4- Check your issue.
5- Then, activate your plugins one by one
6- After activation of any plugins, check your issue

Note: if you have a cache plugin or server cache. You need to clear its cache contents or disable them.

Best Regards

Hello @skalanter

You’re right : in my products this option is not enabled, and i can’t enable it.
In fact, when i try to enable this option in my product parameters, it doesn’t save the changes even if I press the “update” button.

I precise that i work with Polylang pro, so my products parameters should be sync for every languages

Hello @valentincvl,

So is your issue has been resolved?

If your issue persists again, please get in touch with Polylang team, and maybe they have a solution that we are not aware of.

For troubleshooting, please do the following steps and let me the results:

1- Head over to WP Dashboard > Plugin.
2- Deactivate all plugins.
3- Then, first activate the Ocean Extra plugin.
4- Check your issue.
5- Then, activate your plugins one by one
6- After activation of any plugins, check your issue.

Note: if you have a cache on the server cache or using the CDN; You need to clear its cache contents or disable them.

Best Regards

Hello @skalanter

My issue isn’t solved yet
I also tried to deactivate all plugins then activate it one by one.. same result
Can’t figure out where the problem comes from

Hello @valentincvl,

I’ve checked your issue on my end, and I didn’t see any issue in the latest version of the theme and plugins. Since you have used the premium plugin, contact your plugin author. Maybe they have a solution that we are not aware of.

Please check these screenshots:

1. https://i.postimg.cc/CMG2vYPp/image.png
2. https://i.postimg.cc/28c3Zpfn/image.png

Please note: in the forum. We didn’t pass examinations for premium plugins or theme. Would you please read the forum guidelines: https://www.ads-software.com/support/guidelines/#the-bad-stuff.

Thank you for understanding,
Best Regards