Wrong Image for Custom Type (event)

Hi @cogdog ,

Thank you for contacting us. I hope you are doing well.

We have forwarded your inquiry to our Technical Team for investigation. I will update you accordingly.

Thanks and regards,
WP Experts Support Team

Hi @cogdog ,

I hope you are doing well.

I just wanted to inform you that our Technical Team has replicated the issue in our environment and identified that it is related to the application cache.

The solution I’ve found is to append a random string to the URL to bypass the cache issue.

For example:

https://testing.com/2020/08/05/hello-world/?rand=12512512545563220

If you have any other questions or concerns, feel free to ask.

Thanks & Regards,
WP Experts Support Team

Thanks, that might be fine for your testing environment, but it has no effect on my web site

https://www.oeglobal.org/event/wednesday-demos-live-h5p-in-big-blue-button/?rand=12512512545563220

And see Opengraph data https://www.opengraph.xyz/url/https%3A%2F%2Fwww.oeglobal.org%2Fevent%2Fwednesday-demos-live-h5p-in-big-blue-button%2F%3Frand%3D12512512545563220

We do not run any caching plugins. I guess I will have to try a different plugin.

Hello @cogdog ,

We’re sorry to hear that the solution didn’t work on your end. It appears to be a specific issue, and we’d like to assist you further. Could you please open a support ticket on our official website? This will allow us to connect you directly with our technical team, who will investigate the issue in more detail and work towards a solution for you.

Thank you for your understanding, and we look forward to resolving this as soon as possible.