Wrong images

  • Resolved Sam

    (@izzyforeal)


    1 year, 12 months ago

    Hello, when publishing mockups of tshirts about 20 images are uploaded but in the media folder it shows different images than the ones I just uploaded. However, when I select one of the wrong images to view it, the correct image is there. It’s like it’s becoming garbled somehow. It can only be this plugin thats causing the problem. I’ve deactivated the plugin and republished but the problem persists. Has anyone ever seen/heard of this issue before? It’s driving me crazy, the image isn’t the image you see. It’s like your at a candy machine and you want the bag of chips you see. You put in your cash, hit the button and a chocolate bar comes out.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    have you tried clean up browser cache ?

    Thread Starter Sam

    (@izzyforeal)

    Yes I have, multiple times. I’ve also disabled all plugins individually and also turned off cache clearing for admins but no help.

    Plugin Support qtwrk

    (@qtwrk)

    Try compare the image on server side, and what you have seen in browser, can do by compare md5sum or size in byte

    Thread Starter Sam

    (@izzyforeal)

    a-video-of-my-issue

    Plugin Support qtwrk

    (@qtwrk)

    please try check the image URL from the dev tool on media page , then check against the file in server disk , see if they are same

    I don’t think the cache plugin will cause this , what does it show if you disable the plugin though ?

Viewing 5 replies - 1 through 5 (of 5 total)
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