wrong images or dublicate products on facebook catalog

  • Resolved gigsakos

    (@gigsakos)


    4 years, 2 months ago

    Hello!
    this is my second post for the same problem.
    in my website sometimes i need to duplicate a product, but when we do it, it is upload 2 or 3 products to facebook catalog, one product with title (title copy) and when click to checkout on website it gives 404 error, sometimes the title is correct but with wrong or no image.
    When we create a New product it is upload 3 products to facebook catalog, one the right product and 2 more products with a blank image and no price but with the correct title.
    in the below link is the woocommerce > status > system status > get system report
    https://snippi.com/s/vlqfvbo

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter gigsakos

    (@gigsakos)

    Hello!
    any answer about this issue? any help???
    thanks!

    Hi @gigsakos. In your previous post, you indicated that the issue was with “Simple Slug Translate”. However, it looks like that extension is currently disabled on your site.

    I recommend that you do some conflict testing to see which extension may be causing this issue. We have a guide to help you here – https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Please let us know how it goes for you.

    Thread Starter gigsakos

    (@gigsakos)

    Hello!
    Yes “Simple Slug Translate” is innocent,
    This is a live site I can’t do many experiments. The theme of this website and almost all plugins are used on another website that is working great.
    Can you suggest from which plugin to start?
    thanks!

    Hey there!

    For conflict testing, we don’t have a particular plugin we recommend starting with, but you can use a staging site to conflict test as to not disrupt the live site.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘wrong images or dublicate products on facebook catalog’ is closed to new replies.