Wrong IP address

  • Resolved vapemex

    (@vapemex)


    3 years, 9 months ago

    Hello,
    When try to set up the plugin appears that IP address as below:

    Sender Permitted From ( SPF )
    Server Info
    Server IP Address: 127.0.0.1 IPv4

    SPF Record
    Cannot get DNS records – refresh this page – if you still get this message after a few refreshes you may want to check your domain DNS control panel

    I know 127.0.0.1 is not server IP. How could I do in order the plugin detects the real IP. DNS records are not on server, are on GoDaddy.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Alan Fuller

    (@alanfuller)

    Hi,

    your enquiry is the same as several here, where people’s servers can not find their external IP Address.

    If you use +a having the IP address is not actually required.

    I will fix the messaging in a future release, but it does the report from this plugin about SPF is advisory only and does not impact email delivery.

    Alan

    Thread Starter vapemex

    (@vapemex)

    Hello,

    I do have +a in the SPF within DNS records on GoDaddy. But website is hosted at different server.

    In the plugins message says the following:

    SPF Record
    Cannot get DNS records – refresh this page – if you still get this message after a few refreshes you may want to check your domain DNS control panel

    I think is because it doesnt recognize the real server IP.

    Fernando

    Plugin Author Alan Fuller

    (@alanfuller)

    That is fine +a points to teh IP of your webserver not GoDaddy DNS so all is fine.

    Thread Starter vapemex

    (@vapemex)

    Then why the message below appears and cant do anything?

    SPF Record
    Cannot get DNS records – refresh this page – if you still get this message after a few refreshes you may want to check your domain DNS control panel

    Thread Starter vapemex

    (@vapemex)

    Maybe is important to mention that I have multisite with different domains for each store/website.

    Plugin Author Alan Fuller

    (@alanfuller)

    Then why the message below appears and cant do anything?

    Because my plugin cant read your DNS – the message is just advisory to help you check your SPF – but does not impact functionality. There are other services that you can also use to check your SPF

    for instance https://mxtoolbox.com/spf.aspx

    Thread Starter vapemex

    (@vapemex)

    Ok, SPF is correct. I checked on many web services that check SPF records. The issue is that emails still going to Spam :S

Viewing 7 replies - 1 through 7 (of 7 total)
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