• Hi,
    our site has two languages, English and French. We’re using Woocommerce, Polylang and Hyyan Woo Poly integration. Whatever the language that we’re using when using the web site – English or French – , after we press ‘proceed to credit card’, we’re always redirected to the French version of the bank page (Monetico system). We can see with the debug page that the site does always call the French version of the bank page, so not an issue on the bank side.
    Would you know what might be wrong and how to correct this issue?
    Thanks,
    Thomas

    https://www.ads-software.com/plugins/woo-poly-integration/

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  • I’m guessing you are using a Payment Gateway plugin to enable support of credit card payments. If this is the case can you share what it is and if it is a free or premium plugin?

    I’m also assuming that the Hyyan WooCommerce Polylang Integration plugin doesn’t have specific support for 3rd party plugins and is not manipulating the information (locale) passed to the Credit Card website. Therefore Woocommerce/Payment Gateway passes always the default language locale.

    In the Hyyan WooCommerce Polylang Integration plugin there is a bit of code that adds the right locale for the Paypal payments. Try to see if you can use a similar mechanism to change the locale before calling the credit card website.

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