Wrong month name in widget

  • Resolved naou

    (@naou)


    4 months, 1 week ago

    I already found a few threads with the same problem, but no solution.

    I use the free version of Events Calendar with Elementor Pro.

    The language of the website is German.

    I first had the problem that certain strings were not translated (“date & time” or “costs”), even though I correctly set up the plugin “Loco Translate”. I then found a forum post saying that I have to downgrade to version 6.5.0, where the string translations still worked. I then had to save the translations in the Loco Translate folder and could then update the plugin.

    So the current version of Events Calendar is now the latest: 6.5.1.6

    My problem:
    In the Elementor widget “Event Date & Time” the months names are still displayed in English and don’t get translated to German. I cant find the option to translate the months names anywhere in Loco Translate.

    However, in the event list, they are all displayed correctly, see:

    But on the single event page created with elementor and the widget, it is wrong (In German it’s spelled Dezember and not December):

    What can I do here? Has anyone an idea?

    Thank you!

    • This topic was modified 4 months, 1 week ago by naou.
    • This topic was modified 4 months, 1 week ago by naou.
    • This topic was modified 4 months, 1 week ago by naou.
Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @naou ,

    Thank you for reaching out.

    To better assist, could you share the direct URL to the page you’re having issues with? Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

    Thread Starter naou

    (@naou)

    Hey Tristan

    Sure, here is a link (site is currently under construction):

    https://new.amelja.ch/events/?cmp_bypass=3fb1848e53df86c141c80359afe51b35

    Plugin Support tristan083

    (@tristan083)

    Hi @naou ,

    Thank you for your message and for the information.

    I tried navigating to the single event, and this seems to be inaccessible. Are you able to make it available publicly?

    Thread Starter naou

    (@naou)

    Okay it should be public now.

    John Beacham

    (@jdbeacham)

    Hey @naou,

    Thanks for all your help with this!

    It looks like we are dealing with a bug here where our Elementor widgets are not being translated properly.

    An internal bug ticket has been created in order to escalate this issue to our developers and I have added your case to it. We will update this thread as soon as we have any more info.

    If you have any further information that may affect our prioritization of the bug or help our development team solve this bug, please let us know.

    Best,
    John

    — TECTRIA-34

    Thread Starter naou

    (@naou)

    Thanks for your reply. Then I’ll wait until you could find out more about the bug.

    Have a nice week

    Plugin Support Darian

    (@d0153)

    Hi @naou

    Thanks for your message.

    We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. We don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog.

    I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.

    Thanks again for reporting this issue and for using The Events Calendar! Have a great day.

    —

    Internal Bug Ticket Reference: TECTRIA-34

    Hello,

    I have the same problem on my site. I use the Event calendar in free version with Elementor Pro. My site is in French. I have a translation problem with The event Date and Time widget. The month is always displayed in English while on the calendar, it appears in French. Impossible to translate it.

    Do you have more information?

    thank you.

    Have a nice day !

    Plugin Support Darian

    (@d0153)

    Hi @alinec13

    I understand your concern. I’ve made a note in our internal ticket that this issue is also occurring in French. I don’t have any new information to share about the internal ticket at the moment. But rest assured, I will keep you informed through this thread as soon as there’s an update.

    Hi! The plugin’s changelog says there were fixes for the translations (not sure whether they are related to this issue or not), however, the issue is till there. If I have French WP site and added a widget The event Date & Time, the month still displayed in English, not in French ??

    P.S. can you please test and confirm the problem has been fixed on your side? Thank you.

    Thread Starter naou

    (@naou)

    Hi @dpofff

    I would have to test it too if it’s fixed. I made a workaround by just not displaying the month’s names at all and just display them as for example “30.10.2024“.

    Good night

    Hello @d0153 ,

    is it possible for the support team to test the issue and confirm the fix does work for French language?

    We’d appreciate it much.

    Hi @naou. Thank you for the tip!

    have a good one!

Viewing 14 replies - 1 through 14 (of 14 total)
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