wrong order # in invoice csv

  • Resolved castineira

    (@castineira)


    2 years, 11 months ago

    Hi, I’m starting to use you plugin and i have to say that it’s incredible to have so many funcionalities in one place.

    But I’ve found an error in a combination of functionalities.

    I’m using sequential order numbers and pdf invoice generation.

    It works amazingly fine, but i’ve found an issue. When you show or download the monthly invoices report, the order id isn’t the “sequential” one but the “original”

    Sorry if my english is far from perfect, i’m spanish speaker.
    Thanks in advance!!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support David G

    (@gravid7)

    Hi @castineira

    Thanks for reaching out to us. If possible can you share a screenshot with us? where it’s showing wrong. We will check and help you.

    Thread Starter castineira

    (@castineira)

    Sure, here are two images.

    View post on imgur.com

    The first one shows the Orders numbers and the corresponding invoice numbers. That’s right.

    The second image shows the booster invoices report where the invoice number doesn’t correspond to the order number shown in the woocommerce order list

    Hope it’s clear now
    Thanks in advance!!

    Plugin Support David G

    (@gravid7)

    Hi @castineira

    Thanks for sharing screenshots. Can you please share screenshots of your plugin invoice module settings. So we can try to replicate issue in our demo server.

    Plugin Support David G

    (@gravid7)

    Hi @castineira

    I haven’t heard back from you, so I believe the issue has been resolved.
    I’m marking this topic complete, please feel free to open a new thread for any further queries.

Viewing 4 replies - 1 through 4 (of 4 total)
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