Wrong Payment Status

  • Resolved Der-Bank-Blog

    (@der-bank-blog)


    3 years, 2 months ago

    Hi

    I am receiving wrong payment status. The Plugin told me, that Stripe Payments are not susccesfull allthough they are. That results in unnessessary status change (terminated) which causes problems with my users.

    Any ideas, why this happens?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    I am sorry I could not assist you here related to ARMember premium version support. Please open a support ticket from https://support.arpluginshop.com and our ARMember pro support staff will assist you further.

    Thanks,

    I have the exact same problem ! It really interet me to know the solution.

    And please no I’ll buy support again for a problem like this one which deals with a core feature of the plugin.

    Using Stripe SCA form for a recurring payment subscription. Everything is good on Stripe Dashboard but my WordPress seems to not detect them and keep sending failed notifications to customers and unsubscribe them.

    Any ideas on how to stop this happening?

    Hope to hear from you soon,

    Cheers.

    Thread Starter Der-Bank-Blog

    (@der-bank-blog)

    @mathieuvdc Any news on this problem?

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    Kindly update ARMember to the latest version and your issue should be solved.

    Thanks,

    Thread Starter Der-Bank-Blog

    (@der-bank-blog)

    Unfortunatly the issue is not solved by the update. The problem is still occuring with every stripe payment

    Thread Starter Der-Bank-Blog

    (@der-bank-blog)

    The issue is still there. Today again.

    Thread Starter Der-Bank-Blog

    (@der-bank-blog)

    The issue is still there and – even worse – althoug I set the user on active, AR Mmeber deacitvated the user automatically every day

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Wrong Payment Status’ is closed to new replies.