Wrong Price Over 1000€

  • Resolved rbnbrx

    (@rbnbrx)


    6 years, 2 months ago

    So this is a weird one.

    When I create products with prices up to 999€, everything works fine. As soon as I push it to 1,000€, a wrong price is used. 1,000€ becomes 11,000€. 9,999€ becomes 91,999.00€.

    Here’s a screenshot of one item where the price works fine and two where it doesn’t:

    View post on imgur.com

    The wrong price is also displayed on all other pages such as the single product page, the cart, and basically everything else. Even on the WP Dashboard’s ‘All Products’ page, the wrong price is displayed: https://imgur.com/a/T2N3WO5.

    Since it’s always a “1” that sneaks in, and it’s only for items above 999€, it can’t be taxes.
    All prices below 1,000€ work. What could be going on here? ^^

    Thanks for your help.

    Best wishes,
    Robin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there Robin,

    I tried to reproduce this on a clean install of WooCommerce 3.5.2 and can’t reproduce this behavior on the site.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin or added custom code.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins, code, and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter rbnbrx

    (@rbnbrx)

    Hey Kenin,

    actually, it was way easier. I accidentally had “1” as the thousand separator. Whoopsie… Thanks for your quick response though.

    Best wishes,
    Robin

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hey Robin,

    Thanks for the update, glad it was such a simple fix!

Viewing 3 replies - 1 through 3 (of 3 total)
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