• Resolved DeepVoid

    (@alexvannini)


    I’m configuring a new email template to be sent to users. I use the {{cart.product.table}} placeholder in the template, but when I send a test email I see the products prices are all wrong (lower). Why? Is there something I’m missing? My woocommerce is set for Euro currency. Thank you for any hint.

    • This topic was modified 5 years, 3 months ago by DeepVoid.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @alexvannini,

    Thank you for reaching out to us.

    It should not happen. Is there any tax applied to the products?
    As a default, the product table does not show the product tax on the product table.

    You can enable it by adding custom code:

    // Show product table with cart total including tax and shipping cost
    add_filter( 'woo_ca_recovery_enable_cart_total', '__return_true' );

    It will display the cart total with all taxes and shipping prices.

    If you have any question please feel free to open a support ticket here.

    Thank You!

    Thread Starter DeepVoid

    (@alexvannini)

    I really thank you for your quick reply!!! ??

    The custom code allows me to see the correct total amount, taxes included.

    My issues with the wrong prices comes from a bulk discount plugin I use to apply a percentage discount to an entire products category. It seems that WCAR has a bad relationship with this plugin, thus leading to wrong prices in the cart table…

    FYI, the plugin is “Conditional Discounts for WooCommerce” by ORION. If I put in the cart products that are not involved in the discount applied by the said plugin, everything works like a breeze.

    I have another problem, though: I need to show the subtotal amount for every row in the table also with tax included, is there a way to obtain this? I sell to private customers, and they must see the prices tax included.

    Thank you for your help.

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @alexvannini,

    Thank you for the detailed information.

    We haven’t provided any support to the plugin you mentioned & hence it is showing the wrong price.

    Answering to your another question,
    Currently, we have not provided any functionality to show the subtotal amount for every row in the table. It not possible right now.

    If you have any question, please feel free to open a support ticket here.

    Thank You!

    Thread Starter DeepVoid

    (@alexvannini)

    I can perfectly understand you can’t support third party plugins.

    But I can’t believe you can’t show prices tax included, it’s such a basic feature for sellers who deal with private customers… Why don’t you add just a setting for the plugin, to make it show prices tax included or excluded, based on the site owners’ needs?

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @alexvannini,

    We haven’t received such a requirement yet from our users. But we will look into it.
    We will add this task in our development queue.

    Thank you for your suggestion.

    Thread Starter DeepVoid

    (@alexvannini)

    The lack of this feature is a major drawback, if a woocommerce shop is configured to show prices VAT included, WCAR should always follow this setup and show prices VAT included. Plain and simple.

    Thank you for your support, WCAR is a really beautiful plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
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