Wrong prices showing in order details
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Hi,
I’ve had some trouble with the prices not showing correctly. I’ve unchecked the multi-currency and deactivated my flycart plugin, so I’m now at least getting the right price in the storefront. Depending on where I was on my site, I would see prices in 3 different currencies and they wouldn’t be converted right either.
I am now getting the wrong price in the order details. The price shows correctly on the product page, in the cart, in checkout, and in the order confirmation email. However, in the order details the price is incorrect.
Customer location is set to geolocate. Tax rates are enabled and I haven’t changed them since December. Prices are set to be entered/displayed with tax. Tax is set to be calculated by customer’s shipping address.
I hope you can help fix this because I don’t know what else to do,
Ana
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The images I added aren’t showing so hopefully you can see these ones. This is the same order.
Hi Zubair,
The prices change from 14.99 $ to 11.99 $ every time. The same happens in other currencies. The products at 14.99 $ are 102,44 DKK and those change to 81,95 DKK. At first I thought it might be removing the VAT from the prices somehow, but the percentages don’t match the prices.
The wrong price happens when I manually create an order inside WooCommerce>Orders too (see screenshot). Selecting different billing/shipping country doesn’t change anything either.
I enabled cash on delivery and created an order. The total ended up being correct, but it shows cost and the total price without tax and then the correct tax (see screenshot). The total price should be WITH the tax, right?
The products in the screenshot are supposed to be 90,82 kr. and 97,31 kr. for the bottom two. So with the cost and VAT, it does make the right price, it just doesn’t show it.
Here’s what I have in the Snippets plugin. I’ll add the code used below the screenshot:
// Add “Add to Cart” buttons in Divi shop pages
add_action( ‘woocommerce_after_shop_loop_item’, ‘woocommerce_template_loop_add_to_cart’, 20 );add_filter( ‘wc_add_to_cart_message_html’, ‘__return_null’ );
// don’t display url field in comments form
function ds_customize_divi_comments_url_field ($fields) {
// Remove the website url field
if(isset($fields[‘url’]))
unset($fields[‘url’]);
return $fields;
}
add_filter(‘comment_form_default_fields’, ‘ds_customize_divi_comments_url_field’);add_filter( ‘comment_form_default_fields’, ‘tu_comment_form_change_cookies_consent’ );
function tu_comment_form_change_cookies_consent( $fields ) {
$commenter = wp_get_current_commenter();
$consent = empty( $commenter[‘comment_author_email’] ) ? ” : ‘ checked=”checked”‘;
$fields[‘cookies’] = ‘<p class=”comment-form-cookies-consent”><input id=”wp-comment-cookies-consent” name=”wp-comment-cookies-consent” type=”checkbox” value=”yes”‘ . $consent . ‘ />’ .
‘<label for=”wp-comment-cookies-consent”>Save my name and email in this browser for the next time I comment</label></p>’;
return $fields;
}
add_filter( 'woocommerce_states', 'custom_ca_states', 10, 1 );
function custom_ca_states( $states ) {
??? $non_allowed_ca_states = array( 'MB', 'SK' );
??? // Loop through your non allowed us states and remove them
??? foreach( $non_allowed_ca_states as $state_code ) {
??????? if ( isset($states['CA'][$state_code]) ) {
??????????? unset( $states['CA'][$state_code] );
??????? }
??? }
??? return $states;
}/**
- Disable messages about the mobile apps in WooCommerce emails.
- https://www.ads-software.com/support/topic/remove-process-your-orders-on-the-go-get-the-app/
*/
function mtp_disable_mobile_messaging( $mailer ) {
remove_action( ‘woocommerce_email_footer’, array( $mailer->emails[‘WC_Email_New_Order’], ‘mobile_messaging’ ), 9 );
}
add_action( ‘woocommerce_email’, ‘mtp_disable_mobile_messaging’ );
When I create an order with a billing/shipping address in one of the countries I have VAT on for, it seems to be taking the VAT off the price (showing 11.99 instead of 14.99) and if the address is in a country with VAT then it’ll add the VAT (the price will show as cost: 11.99. Total: 11.99. VAT: 3), but if it’s in a country without VAT, it just keeps the price without VAT (eg. 11.99 instead of 14.99).
I have prices entered with tax checked and the prices entered are 14.99.
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