Wrong product currency(

  • Resolved Yaroslav

    (@ingyaroslav)


    4 years, 2 months ago

    Hi!
    I have a problem. I have set a typical currency in WooCommerce – the euro, I also have goods in another currency (Ukrainian hryvnia, UAH, ?). But when the buyer buys the goods in UAH (?), the payment is still issued in euros((

    What can I do to prevent the price from being converted into euros when buying goods in UAH (?)?

    Screenshot: https://prnt.sc/wnos6d

    P.S. I also use different payment systems for different currencies (euro – Stripe, UAH (?) – Fondy, https://fondy.ua)

    • This topic was modified 4 years, 2 months ago by Yaroslav.
    • This topic was modified 4 years, 2 months ago by Yaroslav.
    • This topic was modified 4 years, 2 months ago by Yaroslav.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @ingyaroslav,

    Could you please let us know what option have you set for the Cart and Checkout Behavior setting? It would be great if you can share the screenshot of the plugin settings so that we can check that.

    Regards,
    Kenil Shah

    Thread Starter Yaroslav

    (@ingyaroslav)

    @kenil802

    Screenshot Behaviour – https://prnt.sc/wobd0k

    Shop behaviour – Show prices in different currencies (and set cart and checkout behaviour separately)
    Cart and checkout behaviour – Leave product currency (allow only same currency products to be added to cart)

    • This reply was modified 4 years, 2 months ago by Yaroslav.
    • This reply was modified 4 years, 2 months ago by Yaroslav.
    Thread Starter Yaroslav

    (@ingyaroslav)

    The problem is solved!
    I changed the settings of the payment system (Fondy) and everything worked.
    Payment type – Built-in form https://prnt.sc/x2923f

    • This reply was modified 4 years, 2 months ago by Yaroslav.
    Plugin Support kenil802

    (@kenil802)

    Hi @ingyaroslav,

    I am glad to hear that you found the fix for the issue.

    Do let us know if you need any further help from us.

    Regards,
    Kenil Shah

Viewing 4 replies - 1 through 4 (of 4 total)
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