Wrong string language on home page

  • Resolved neoxcro

    (@neoxcro)


    1 year, 12 months ago

    Greeting, I use polylang free. I have translated the text for GDPR Cookie Consent into string translation.

    I use Croatian and English translation. My default language is Croatian, but when I get to the home page (Croatian one), the GDPR Cookie Consent displays the English text on the home page in Croatian.

    Other pages are fine and the text for GDPR Cookie Consent is displayed in Croatian.

    When I switch to English, all texts for GDPR Cookie Consent are in English as they should be.

    The problem is only the homepage in Croatian, where the English text for GDPR Cookie Consent is displayed.

    Everything worked fine until few months, apparently the new updates caused this problem. How do I fix it?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @neoxcro,

    Greetings from CookieYes!

    We would like to clarify whether the issue you are experiencing is related to the cookie message content of our plugin or the content of your homepage. If the issue is with your homepage content, it may not be related to our plugin, and we recommend that you reach out to Polylang support for further assistance. However, if the issue is related to our plugin, we would be happy to help you resolve it. Please provide us with more information about the issue, and we will do our best to assist you.

    Thread Starter neoxcro

    (@neoxcro)

    Polylang translation works great except with your plugin.

    Only the notification bar of your plugin is not translated properly. As I stated in the problem above. The cookie notification bar shows the wrong translation on the homepage.

    It is related to the cookie message content of your plugin!

    You can try it here: house-dom-san.com

    Select the Croatian language and the cookie message will be in English, then click on another page in the menu, for example “Novosti” which means news in Croatian. Then the cookie message will be displayed in Croatian. Return to the home page and the message will be in English.

    Then select the English language. Regardless of which page you’re on, the cookie displays English text and that’s fine.

    The problem is the homepage in Croatian.

    Thread Starter neoxcro

    (@neoxcro)

    I changed the page language to Croatian in the wordpress general settings. Now the situation is reversed. On the English homepage, the cookie text is displayed in Croatian. What to do?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @neoxcro,

    We understand that there is a problem with the plugin on your website. To further investigate the issue, can you provide us with the site health information?

    You can obtain this information from the WordPress Tools menu by navigating to the Site Health section and selecting the Info tab. This can be shared privately using this link.

    Thread Starter neoxcro

    (@neoxcro)

    Thank you, I sent it.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @neoxcro,

    It has been a while since we received any response from you. In addition to the site health data, we have requested further information from you. Please provide the additional information that we asked for in the same link you shared the site health data.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @neoxcro,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow up if you have any further questions or still need help.

Viewing 7 replies - 1 through 7 (of 7 total)
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