Wrong thumbnail for album

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  • Plugin Contributor Imagely

    (@imagely)

    Hi @jesmadsen,

    The thumbnail path looks wrong. I am noticing that the other albums at the same level have thumbnails so could you please select the album with the broken thumbnail from “NextGen Gallery -> Manage Albums”, edit it, select a different preview image for it then press “Ok” then “Update” to see if that thumbnail will display fine?

    If it changes the thumbnail properly, please try reverting back the original thumbnail following the steps mentioned above and check again to see if that’ll apply.

    Thread Starter jesmadsen

    (@jesmadsen)

    Hi

    If I update with a new image, it’s still the same problem: https://j-fr.dk//thumbs/thumbs_1975-Island-Siglufjordur-57-03.jpg

    Just made another album and gets the same error.

    And yes we do have the Pro version of the plugin.

    Plugin Contributor Imagely

    (@imagely)

    Hi @jesmadsen,

    If you have Pro, please contact our support team at https://www.imagely.com/support/ and we’ll have a direct look at the issue.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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