• Dear team,
    thank you for the great plugin
    however, the total price calculation is wrong .. I don’t know why
    for ex. I added a product from the bought together list with a 20% discount .. the added product is = 104.47 SAR + the product = 96.27 SAR
    the total price is = 1,135.80 SAR !!
    Please how to fix this bug ?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi @maryamk7,

    I’ve tested your site and haven’t found any wrong total price calculation as you said.

    I’ve tested our demo site and found that the total price of main product and additional products has shown correctly.
    Forexample:
    Here is our demo site
    https://demo.wpclever.net/woobt/product/bought-together-03/
    Total price caculation:
    https://prnt.sc/15dgdxl
    https://prnt.sc/15dgn1p

    If the issue is not solved, I think there might be some incompatibility with other plugins or your site’s theme.

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the Storefront theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.`

    Regards,`

Viewing 1 replies (of 1 total)
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