Wrong User Count in Form

Hi @1jd123

I hope you are doing well.

Could you please share a screenshot where you see the 800 users?

Forminator shouldn’t list the pending other than the submission filter https://monosnap.com/file/Op6Axc7ueOVFHpAn4pV38vhDA9aZMo which will list the number of submissions of “pending” status using the default WordPress registration flow.

You can use the PREFIX_singups https://monosnap.com/file/rKpyjgAixk9qowzSP16YojEaso9LMQ

Or this plugin https://www.ads-software.com/plugins/wp-user-signups/ to confirm the exact number of pending users.

Best Regards
Patrick Freitas

Dear all,

when I use the query on my database it shows all registrations and not only my signups who are not activated. What I want is not a list of everyone who got an activation key but instead of everyone who didn’t click it yet, e.g. whose account isn’t activated yet.

Hi @1jd123,

I hope you are doing well today!

You can use a query on PREFIX_singups table as mentioned before and check for the “activated” field
https://monosnap.com/file/rKpyjgAixk9qowzSP16YojEaso9LMQ

Kind regards,
Zafer

Hello @1jd123 ,

We haven’t heard from you for some time now, so it looks like you don’t have more questions for us.

Feel free to re-open this ticket if needed.

Kind regards
Kasia