Wrong words in order email

  • Resolved tonygao

    (@tonygao)


    1 year, 9 months ago

    We have your plugin installed but we also sell traditional products in our woocommerce store. After people bought traditional products, the order email received by customer was modified by your plugin, more exactly. word “Order” was changed to “Donation” and word “Product” was changed to “Campaign”, that is a mistake. You plugin should check if the product in order is a crowdfunding product at first, if not then don’t make those changes.

Viewing 12 replies - 1 through 12 (of 12 total)

  • Dear @tonygao

    We are very sorry for the issue. Actully most of the users didn’t sell traditional products in a Crowdfunding website. I will talk with our team regarding your complain, I hope in the future we will provide an alternative solutions.

    Have a good day.

    Thread Starter tonygao

    (@tonygao)

    Thanks, wish the problem can be solved soon

    i have exactly the same situation. I really want the developer to know that actually some users DO sell products on crowdfunding website.
    I hope we can have an option. thank you.

    Thread Starter tonygao

    (@tonygao)

    Me too. the plugin only need to check if the product type is a crowdfunding product at first before changing the according words in emails, etc

    Thread Starter tonygao

    (@tonygao)

    Any plan to fix the problem so this plugin and WooCommerce can be used together?

    Dear @tonygao

    I apologize for any inconvenience caused by the current issues with the WP Crowdfunding plugin. I want to assure you that our development team is actively working on resolving these known bugs and improving the overall performance of the plugin.

    We understand the importance of providing a stable and reliable platform for your crowdfunding projects, and we are committed to delivering a seamless user experience. Our upcoming update will address these issues and provide a more robust and efficient plugin.

    We appreciate your patience and understanding in this matter. If you have any further questions or need assistance, please don’t hesitate to reach out to our support team.

    Thank you for your continued support.

    Thread Starter tonygao

    (@tonygao)

    ?? Thank you very much!

    Thread Starter tonygao

    (@tonygao)

    Just follow up to see the process, wish this plugin can work with WooCommerce shop together soon.

    • This reply was modified 1 year, 3 months ago by tonygao.

    Dear @tonygao

    We have fixed the issue within a few days we will release the new version.

    Thank you.

    Thread Starter tonygao

    (@tonygao)

    ?? Great! Can’t wait!

    Thread Starter tonygao

    (@tonygao)

    After test, the problem still exist in the latest version. In email, word “product” still replaced by “donation” and “Campaign”

    wocommerce is lastest version

    • This reply was modified 1 year, 3 months ago by tonygao.
    • This reply was modified 1 year, 3 months ago by tonygao.
    • This reply was modified 1 year, 3 months ago by tonygao.

    Hello @tonygao ! Please update to the latest version 2.2.4. Hopefully, the issue will be resolved ??

Viewing 12 replies - 1 through 12 (of 12 total)
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