WSD with the latest update

  • Resolved erbrown777

    (@erbrown)


    2 months, 2 weeks ago

    Is anyone else getting a White Screen of Death with the update to Version 2.7.36?

    Disabling the plugin by renaming the plugin folder fixes the issue.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Bowo

    (@qriouslad)

    That version number does not look like ASE’s version number, which is at 7.4.0 with today’s release. Can you confirm / clarify?

    Thread Starter erbrown777

    (@erbrown)

    Apologies, the correct version is indeed 7.4.0

    Plugin Author Bowo

    (@qriouslad)

    OK. So, was it indeed updating ASE to 7.4.0 that caused the white screen of death? So far, there hasn’t been any other user reporting a similar issue.

    Can you look into your error log to see if there are any entry around the time you performed the ASE update?… and copy here any entries you find.

    Thread Starter erbrown777

    (@erbrown)

    UPDATE:

    Network Activating the plugin breaks the site. Activating on the network’s main site does not break the site.

    Plugin updated to version 7.4.2

    Plugin Author Bowo

    (@qriouslad)

    @erbrown thanks for the update. As is noted on the plugin description page, ASE does not officially support multisite and no support is provided for installation on a multisite. It’s known to break with network activation. Sub-site activation does seem to work OK according to several users.

    Thread Starter erbrown777

    (@erbrown)

    @qriouslad noted, and thank you for the update.

Viewing 6 replies - 1 through 6 (of 6 total)
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