White screen – conflict with Ninja Forms

  • I wish I had more info to provide. PHP error logs come up empty. With Pods enabled, I am unable to edit a Ninja form (mostly JS UI). The forms work fine, and I can preview them. But if I want to edit a form, I get a white screen (though invisible html does get rendered — viewable via dev tools).

    I have to disable Pods to be able to use the edit Ninja forms UI.

    It happens on Chrome and Firefox (Mac). From the pods settings debug:

    WordPress Version: 5.1.1
    PHP Version: 7.2.16-1+ubuntu16.04.1+deb.sury.org+1
    MySQL Version: 5.5.5
    Server Software: nginx/1.15.7
    Your User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:66.0) Gecko/20100101 Firefox/66.0
    Session Save Path: /var/lib/php/sessions
    Session Save Path Exists: No
    Session Save Path Writeable: No
    Session Max Lifetime: 1440
    Opcode Cache:
    Apc: Yes
    Memcached: No
    OPcache: Yes
    Redis: No
    Object Cache:
    APC: Yes
    APCu: Yes
    Memcache: No
    Memcached: Yes
    Redis: Yes
    WP Multisite Mode: No
    WP Memory Limit: 256M
    Current Memory Usage: 19.367M
    Current Memory Usage (real): 18.000M
    Pods Network-Wide Activated: No

    Astra Pro theme.

    Pods is the only plugin that has this effect on Ninja Forms. Disabling Pods clears the issue.

    I’m reporting this issue also to Ninja Forms project.

    • This topic was modified 5 years, 7 months ago by Laura Scott. Reason: Clarifying - not WSOD, just white screen visible
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Jim True

    (@jimtrue)

    Please create this as a bug report:
    https://github.com/pods-framework/pods/issues/new?template=bug_report.md

    This will make it easier for us to escalate any issues with Ninja Forms and verify conflicts.

    Closing this ticket in anticipation of the GitHub ticket.

    Thread Starter Laura Scott

    (@llis)

    Done. Thanks!

    Plugin Contributor Jim True

    (@jimtrue)

    I added this to the bug report, but I’ll repeat it here:

    I just did a check against Ninja Forms and Pods and I’m not seeing any difficulties. Did you check your javascript Developer Console for errors? And also check for any additional conflicts:

    We have a fairly good process for checking for conflicts:
    https://docs.pods.io/faqs/plugin-theme-conflicts/

    Thread Starter Laura Scott

    (@llis)

    Since you asked…

    TypeError: Marionette.ItemView is undefined[Learn More] builder.js:1:2899
    <anonymous> https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    u https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    c https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    u https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    c https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    u https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    c https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    u https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    c https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    u https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    c https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    u https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1
    g https://foobar.foo/wp-content/plugins/ninja-forms/assets/js/min/builder.js?ver=3.4.10:1

    ?(Yes, I did pass this along in my bug report to them. Thanks.)

    Thread Starter Laura Scott

    (@llis)

    Anyway, the Ninja Forms maintainers had this response to my bug report:

    We don’t support any compatibility with the pods plugin.

    We suggest that you reach out to the developer of the plugin to see if they can resolve the issue, which it looks like you have. Please let us know if there is anything we can do to help or if you have any questions.

    I will look at the health check plugin to see if it yields any helpful info. Thanks.

    Plugin Contributor Jim True

    (@jimtrue)

    Gee, that’s helpful. Definitely look for conflicts and check for errors specifically in the Javascript Console. They kind of take over the entire screen, so maybe there’s something conflicting. That’s where it’d show up if it’s not in the PHP log.

Viewing 6 replies - 1 through 6 (of 6 total)
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