WSOD when listing all docs

  • Resolved superpotion

    (@superpotion)


    10 years, 7 months ago

    Recently started getting a White Screen Of Death when listing all docs: //example.com/docs

    The BuddyPress Docs repository holds about 40 documents, but some have up to 30 attachments.

    There is no problem when selecting a group, and then selecting the group docs: //example.com/groups/my-group/docs/ Also, there are no resource limit errors reported on the server.

    Denis

    https://www.ads-software.com/plugins/buddypress-docs/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Boone Gorges

    (@boonebgorges)

    superpotion – It’s possible that it’s linked to this: https://commonsinabox.org/groups/help-support/forum/topic/wiki-is-slow-to-load/ If possible, perhaps you could disable attachments temporarily to narrow things down (Dashboard > BuddyPress Docs > Settings)

    Thread Starter superpotion

    (@superpotion)

    Thanks Boone – I was able to get the ‘all docs’ listing after I moved the site to a more powerful server.

    It still took a while to load and, yes, implementing the solution as outlined in the commonsinabox.org article improved the load times significantly.

    I cannot disable attachments because of the way we use Buddypress Docs – The document store holds mainly file attachments, and each Buddypress Doc is used like a category: i.e. we create a Buddypress Doc, say, ‘HR forms’ and the attach a number of PDFs like ‘leave-form.pdf, ‘expense-claim-form.pdf’, an so on.

    Plugin Author Boone Gorges

    (@boonebgorges)

    Thanks for the update.

    > cannot disable attachments because of the way we use Buddypress Docs –

    I wasn’t asking you to turn them off forever, just for a moment to test whether they were indeed the bottleneck. But from your other comments, it sounds like you’ve narrowed it down.

    You can follow https://github.com/boonebgorges/buddypress-docs/issues/422 and the commonsinabox.org thread for updates on this issue.

    Thread Starter superpotion

    (@superpotion)

    Understood. With attachments disabled it flys!

Viewing 4 replies - 1 through 4 (of 4 total)
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