www and not www

Love this plug in and how it scans first, and how easy it is to use.

The issue I’m having is that some browsers aren’t redirecting completely.

we do not have the “www” in the site addresses on the settings/genral page.

Yet some of our customers are typing in https://www.capstoneart.co.uk and getting an insecure page. Safari and Chrome seem to ignore that, but Firefox shows the insecure page.

Is there anything else I can set via the plug in to force the redirection. In a help file I got for manually doing the SSL stuff, they said I’d have to change either the htaccess file or the wpcongif file to include force direcircts.

I thought your plugin would inclued that step, but both seem unaffected.

This site is not at root, but in a folder labelled “uk”

Any clues greatly appreciated.

The page I need help with: [log in to see the link]