xml feed is not accepted by Skroutz validator

  • Resolved llyssoudi

    (@llyssoudi)


    3 years, 7 months ago

    Hello there.

    Since yesterday I am facing a huge problem with my xml feed. I export products via xml to Skroutz, and recently they changed some xml specifications, so updated then on my feed.
    The minute I saved the updated, the problems started. (The xml had been the same for years, I never had to change it). Some fields, specifically the product-link and image-link threw errors, with the explanation of containing commas (,) witch is a not acceptable character for URLs.
    Problems with that:
    1)Those two are not the fields I changed. I did not touch them for such problems to occur.
    2)I opened the xml on my browser, textpad, notepad, everything, and there is not one comma in the whole xml.
    I came in contact with them and was told there was nothing wrong with their size, maybe commas is not the actual problem. But what is then?
    Any help or idea would be greatly appreciated.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ohidul Islam

    (@wahid0003)

    @llyssoudi Please give us the screenshot of the feed configuration and the feed file link.

    Thread Starter llyssoudi

    (@llyssoudi)

    Hello @wahid0003
    In the link bellow you will find a screenshot of the configuration.
    https://we.tl/t-ANVdmYU15C
    The feed file link is given as the page I need help with, but the feed file itself is also sent via the WeTransfer link.

    Plugin Author Ohidul Islam

    (@wahid0003)

    @llyssoudi I can’t find any comma on the URL. Please set the Output Type to Default for both Product URL and Image URL and try again.

    Thread Starter llyssoudi

    (@llyssoudi)

    Problem was solved, but it took a little digging to find it.
    Turns out the fields that had errors were passed as CDATA, even though I never selected that format.
    I had to delete the problematic fields and create them again. That, as simple as it sounds, solved the problem.
    I would like to report two things, for you to look into.
    1)As I already said, some fields were turned to CDATA type without me choosing that type and without showing the cdata type as selected output type.
    2)When I tried deleting and creating new fields, the fields were not saved correctly. For example, I created field size with default output, and next time I opened the template, size has type date and an other random feature was gone. It took too many tries to save them all in the correct form. Unfortunately I have not saved screenshots but I remember incidents, if you need further info.

Viewing 4 replies - 1 through 4 (of 4 total)
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