.xml file

  • Hello,

    Just recently, my site had the ff.errors:

    This site can’t be reached

    xyzagerondio.com’s server DNS address could not be found.
    DNS_PROBE_FINISHED_NXDOMAIN

    …and I found out that my domain had expired. I don’t want to redeemed it because it’s costly.

    …and when I contact my web service provider bluehost, the team advised me to contact www.ads-software.com to get the .xml file so that I could register a new domain & retrieve all the contents of my expired domain https://www.xyzagerondio.com just as it is.

    …so, where could I possibly contact www.ads-software.com support for this kind of problem? Could I really retrieve my www.ads-software.com self-hosted site with the TwentySeventeen theme & be able to migrate it to bluehost???

    Or the only way is to redeem my https://www.xyzagerondio.com domain on wordpress.com???

    Please help!

    Xyza

    BLOG: https://www.xyzagerondio.com

Viewing 1 replies (of 1 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    and when I contact my web service provider bluehost, the team advised me to contact www.ads-software.com to get the .xml file so that I could register a new domain & retrieve all the contents of my expired domain https://www.xyzagerondio.com just as it is.

    I think something must have been communicated incorrectly by Bluehost. www.ads-software.com doesn’t handle domain names so we won’t have the XML file that contains details of your domain name. www.ads-software.com also doesn’t have a support team, the forums are instead driven by volunteers as part of the open source project.

    I’m not sure what XML file Bluehost is recommending that you retrieve, but it sounds like it should come from the domain name provider. Was your domain name provider WordPress.com?

Viewing 1 replies (of 1 total)
  • The topic ‘.xml file’ is closed to new replies.