XML Import of Adverts complete but adverts not displayed

Hi KJDaniells,

It sounds like when you click the ‘Update’ button your theme is adding some data to the adverts that is not immediately obvious. What you’ll need to do is manually create an advert, and then go in to the database and compare the wp_postmeta entry for that post to an advert created by WP All Import.

Once you find the data that is being added by the theme, you can use the pmxi_saved_post hook to add the data automatically during your import. You can read more about using our action reference here: https://www.wpallimport.com/documentation/developers/action-reference/

looks like i may be having this same problem with a WooCommerce import. how do you apply the hooks in the link you provided? is it just added to the functions.php file?

thanks.

Hey gmsdesignworks,

Yes, you can add the custom functions attached to those actions on the functions.php file of your current theme.

none of those functions seem to be working for me. i’ve got one meta field (the regular price field) that looks like it’s imported, but won’t show on the front ’til i click the Update button under the item editor. it also seems that i’m losing taxonomies when i run the import to update items. they link and are selected inside the editor on the backend, but don’t show on the front.

all of that said, i’m wondering if it’s not a problem with my hosting service. i say that, because i’ve submitted a support request via your website, set up a debug installation, and run the import with the same settings as on my development site, and the import ran flawlessly.

so i tried disabling all plugins except WooCommerce, WP All Import Pro and the WooCommerce Add-On while also activating the default WP theme (Twenty Fifteen), then re-ran the import. still no go on the development site.

therefore, i’m now thinking it’s something to do with my hosting service and NOT your plugin.

anyway… i just wanted to update you and say thanks for a great plugin. ??

Well, at least you’re getting closer! Keep in mind that our debug servers use WP All Import Pro by default, so the issue may be related specifically to the free version of WP All Import. Let us through our customer support email if you are able to replicate the error on our debug servers.

Sadly – I am still no further forward. The adds are importing, but I still have to physically go in and select “Update” on each individual advert before it goes live, which for over 4000 individual ads is not feasible.

You must be missing whatever custom field or something that your theme/plugin is using to determine what gets displayed on the front end of your site.

The best way forward would be to run an import and look into the database at a record that is not displaying on the front end. Then, click the update button so that it will display properly. Finally, check the database again to see what has changed.

Once you determine what exactly is going on when you click the update button we can help you configure WP All Import so that your adverts will display properly.