XML Sitemap problem with Yoast SEO

My sites hosted on “GoDaddy” have this same problem of internal error.

I’m hoping someone knows what to do. Godaddy says it’s the plugin’s issue, so we need someone who understands the plugin to help with this.

I Also Facing Same Problem and have Go daddy Hosting My Web site is https://www.resourcespk.com/
And Site map Is https://www.resourcespk.com/sitemap_index.xml
Error 500 Please help How i Resolve This

I have the same issue on GoDaddy hosted wordpress.
Appreciate if this can be fixed urgently.

I noticed something strange. I have two websites as below. Both are hosted on GoDaddy and have YoastSEO activated. One gives the 500 error while the other doesn’t. So it may not be an issue with GoDaddy as such.
I was hoping if there is an easy way to capture error log on GoDaddy, we might be able to find out the problem. But not sure how to enable that.

1) https://www.MetroMela.com/sitemap_index.xml gives a 500 error
2) https://urbanwired.com/health/sitemap_index.xml works fine.

smantena – I believe there is a way to turn on error reports on the c-panel. If you don’t see it there, if you call godaddy they can turn it on.

@angietops7 – This is managed wordpress hosting. They don’t give you access to the log files. I spoke to their support about it.

I paid to have Yoast Premium and wrote to them about this problem. They sent me this message around 1:30 pm:

GoDaddy has identified a fix and is rolling this fix out to all servers. According to their team, it should start working again automatically within the next few hours.

I just checked and it’s still not working. Hopefully it will soon!

It worked! Hope you guys are all finding it worked for you too.

Oh awesome. Thank you for the update. I noticed mine worked too.
But it started showing another problem. When I click on the post-sitemap1.xml, I got an error: ” Fatal error: Allowed memory size of 134217728 bytes exhausted”.

I figured it was GoDaddy memory allocation issue and called them but they said its a plugin issue. In order to fix the issue, I did the following:
– I changed the “1000 records” in Yoast settings down to 400.
– It worked partially because it created multiple sitemaps. Some worked, while others didn’t.
– So I disabled Yoast XML, flushed cache, enabled again.
– Now it seemed to work fine with 400.

smantena, I sent your comments on to the Yoast people. Hopefully they’ll work on that as well.

@angietops7 Thanks. You rock and are super helpful.

Tried this twice with two different sites running on Godaddy Managed WordPress hosting. Both generated a page not found error.

The FIX

– Go to the XML Sitemaps sub tab in Yoast SEO
– uncheck the box at the top of the page that says “Check this box to enable XML sitemap functionality.”
– Hit ‘Save changes’ to turn off sitemaps
– Now Check the same box again.
– Hit ‘Save Changes’ again.

It should now work! ??

Update – addition
the fix above made the sitemap_index.xml show up for me, no problem.

But the post-sitemap1.xml, post-sitemap2.xml, etc

Those still had the page not found error, until I clicked the Godaddy ‘Flush Cache’ button visible in the WordPress admin ribon/bar at the top of the page when logged in to wordpress.