Yearly membership

Hello Jbonlinea.

Your question is part of my question as well since I have memberships that expire within a year. I need my users to perform automatic renewal and I need the expiration date to be informed to the user, but this possibility is only available through membership with a time setting, in which it receives an expiration date. For the annual formats, we are unable to add this expiry date, unfortunately. We need this to be changed.

Dear Paid Membership Pro administrators, we need your attention and help to make it clear which field can we use to define the expiration of the user’s Membership, which field can we use to do this on a recurring basis within 1 year?

Thanks

Hi @jbonlinea

Thank you for reaching out to Paid Memberships Pro.

Expiration settings are usually used if you want members to manually renew, and not automatically renew with a subscription.

There may be cases where you want to have an expiration date set and a subscription, this article outlines this in more detail – https://www.paidmembershipspro.com/important-notes-on-recurring-billing-and-expiration-dates-for-membership-levels/

How do we set a membership level that

• start at any time of the year
• has a duration of one year
• so if one register in october 2022, he’s membership expire on 31 december 2022
• can be renewed as many times as the user wants
• to start “simply”, the user has to manually renew he’s membership, we do not address here the possibility of an auto-renewal (and payment system)

To set the user to expire on a particular date, regardless of when they have registered (2 months before year end). You may use the Set Expiration Date Add On – https://www.paidmembershipspro.com/add-ons/pmpro-expiration-date/

If you want to rather have user’s renew on their own “anniversary” date (date of signup + 1 year) you may use the default Paid Memberships Pro level expiration settings.

In your case, you won’t set any recurring billing options and only the initial payment and then the expiration settings.

• This reply was modified 2 years, 2 months ago by Andrew Lima.

@matheusfrutuoso I hope my response helped answer your question as well. I’m not sure I fully understand it, if you have more questions please do not hesitate to open a new support ticket on this forum if you haven’t already.

Because there have not been any recent updates to this topic, we will be changing the status to resolved. If you have any new questions or if your issue persists, please feel free to create a new topic.

Hi there,

Sorry, I was trying to grasp everything before coming back to you.

The link you provided greatly clarify the situation, yet, there is something “weird” to my mind.

you write : “Unless you really want a membership to expire after a certain time frame, you usually DO NOT want to set BOTH a recurring billing amount AND an expiration date on your levels“

Ok, but… how about the case where we want a recurring payment each calendar year, but not an automatic renewal for two reasons

• to policy is not to “force” renewal
• some users may not or can’t register online, but on site with the “organization admin” in front of him physically
• Some users may want to pay by check (or cash in the above case – ei. sport organization, event entrance, etc.)

If I understand well, we can’t offer this possibility out of the box (without extra/paid plugin).

It seems that recurring payment, in your mind is associated with auto-renewal… while in mine, it is only associated with the fact that the membership last for the current calendar year.

In my use case it seems that the path to follow is indeed

• not to use recuring paiement
• use and expiration date and
• use the set expiration date module (to set it on Y2-01-01)

Fine

That’s actually what I did

—

7 day before the end of the mebership period, an expiration warning email was sent, which is great

the fact is some members attempted to renew their membership within thoses 7 days

• Attempted: because they actually paid a second time for the current calendar year, and not the next one; the received a membership confirmation email for the curent year (and not the next one) which is pretty puzzling, and that we had to manually change their membership expiration date to next year.

So the question could be :

• how could we make sure that if someone who is already a member of a given level, “renew” his membership, will not pay twice for the same year, but will pay in advance for next year and see his membership extended on his account page
• then the related question is how to make sure the above behaviour stand when the “renewal” is done within the two month preceding the expiration
• and ultimately, how do we set pmp so that if a new member, that has never been a member before, will only have to pay once for the current year (Y) and the next one (Y+1) if he register in november or december or Y ?

Thank’s for your support

Thanks for the feedback here. We are not allowed to support non www.ads-software.com plugins/premium products (Set Expiration Date Add On) on this support channel as it goes against the support guidelines – https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

Please can you open a ticket on our website for assistance – https://www.paidmembershipspro.com/support

Thank you for understanding.