Yet another good plugin killed

  • Caleb

    (@crudhunter)


    2 years ago

    I had used the old plugin forever.
    Now suddenly with “ExactMetrics”, a simple plugin that worked perfectly to link sites to Google Analytics has become something messy, that requires me to “link” all sites to ExactMetrics… Arrgh.
    As if it is not enough to have everything linked to Google, now suddenly your information has to be linked to a different company as well.

    Plus, it has a constant bombardment to upgrade to the “Pro” version.

    You guys do realize that you are “upselling” and wanting to charge people merely to replace something that is really only a tiny, tiny snippet of code that anyone, even the most non-technical person, can find on the Google Analytics site for simple cutting and pasting?

    Making a business out of inserting that tiny, already free, snippet of code from Google is really merely preying on innocent WP site owners.

    This plugin is immediately removed from all my sites.
    No way am I linking myself and my sites to yet another company, trying to overcomplicate something already exceedingly simple, just to make a buck.

    If ExactMetrics wanted to create a business out of pasting in that snippet, then start with a new plugin and try to sell your “services”.
    Don’t overtake what WAS a nice plugin with a very simple purpose just to have a “free” door into WordPress sites through all the sites already using the original plugin.

Viewing 1 replies (of 1 total)
  • Plugin Support Michelle D.

    (@devmich)

    Hi @crudhunter,

    Thank you for sharing your feedback with us. I’m really sorry about the frustration here.

    When you connect ExactMetrics to your Google Analytics account, you are asked to grant permissions to ExactMetrics. This permission doesn’t grant us access to your account or information, it only allows our product to work seamlessly with your Google Analytics property. To learn more, we have a guide that shares more details here: https://www.exactmetrics.com/docs/google-permissions-for-oauth/.

    I’m sorry about the notifications. It’s not our intent to cause clutter. We try to provide as much value as possible to our users by communicating the Pro version features because a lot of users aren’t aware of them and can benefit greatly.

    ExactMetrics is a plugin that makes Google Analytics easier to use and easy to insert into your WordPress site. If you wanted to just use Google Analytics alone you could, but without ExactMetrics you’d be responsible for inserting your tracking code into your WordPress theme, and then if you were wanting to track more than just pageviews, you’d need to write and insert additional code to track these.

    With our Lite (free) version, you’re able to track and view critical site statistics (such as page views in the last 30 days, top posts and pages, etc) and automatically track custom events such as telephone and email click tracking, affiliate and outbound link tracking.

    We really appreciate you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

    And if you’d like more help with using ExactMetrics Lite, please feel welcome to reach us at https://www.exactmetrics.com/lite-support/

    Thank you.

Viewing 1 replies (of 1 total)
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