YITH and variations


  • Hello, I am using YITH request a quote but it is not working with variations. It used to work without the plugin “YITH” and when I activated it, the button to select a size of my product disappeard. Could you help me please ? Thank in advance for your answer.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Carlos M

    (@cjmora)

    Hi @maximevillez,
    We need more information. Can you provide more details? Also, can you share screenshots and website URLs where we can see the issue?

    Thread Starter maximevillez

    (@maximevillez)

    I can’t add screenshots to this forum, I don’t know why. But I can send them by email if you provide me with your email address.

    My website is not online yet; it’s currently a local WordPress site, so I can’t share it.

    To clarify: My shop has products, and for each one, I created a variation: the size. This allows customers to select the size they want to order.

    The shop page was working when it was only using WooCommerce. The “Size” button, with different sizes available, was visible and functional.

    However, when I tried to use YITH and replaced the “Buy” button with “Add to Quote,” the size variation disappeared. I can no longer click on the “Size” button, and I don’t know how to make it appear again.

    Plugin Support Carlos M

    (@cjmora)

    Hi @maximevillez,
    I can’t add screenshots to this forum, I don’t know why. But I can send them by email if you provide me with your email address.
    Yes, you can send screenshots. Just upload them to an online screenshot service and paste the link here. Unfortunately, we cannot provide any email address, please read the forum guidelines:
    https://www.ads-software.com/support/guidelines/#we-reserve-the-right-to-manage-the-forums-to-the-best-of-our-ability

    Anyway, regarding the issue, have you tested with a default WordPress theme and all plugins deactivated except WooCommerce and Request a Quote? In this way, you can rule out that there is an incompatibility or conflict with the theme or a plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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