• Resolved cristofelippo

    (@cristofelippo)


    When I activate w3 total cache YITH Booking does not load the available dates. YITH support tells me: when the W3 Total Cache plug-in is active, there are JS errors in the console that do not allow the YITH Booking plug-in to correctly load the form with the dates.
    please help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @cristofelippo

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    As per their documentation:

    If you use a cache plugin on your site, you might experience issues with showing the right non-available dates in the booking form. Although the dates are checked correctly when selected, the plugin has an option to bypass this possible error. In Booking Form settings, you can enable the option Update non-available dates on loading (AJAX) which allows loading non-available dates in Ajax when the user views the product.

    Additionally you can try excluding JS files of the mentioned plugin in Performance>Minify>Advanced> “Never minify the following JS files:” Use relative paths. Omit: protocol, hostname, leading forward slash and query strings.
    Thank you!

Viewing 1 replies (of 1 total)
  • The topic ‘YITH Booking’ is closed to new replies.