• Resolved neerajapatnam

    (@neerajapatnam)


    Hi

    I am using yith popup for subscribing mailchimp form. For the last week it is working after that when I click on popup edit option it is showing wordpress critical error. I tried a lot but no use, Please help me to get solved this issue.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter neerajapatnam

    (@neerajapatnam)

    Please someone help me here

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @neerajapatnam,
    please, enable WordPress debug by adding this:

    define( 'WP_DEBUG', true );

    in the wp-config.php file of your installation before the line with
    /* That's all, stop editing! Happy blogging. */

    So we can see what error is triggered.

    Thread Starter neerajapatnam

    (@neerajapatnam)

    Hi Alberto Ruggiero,

    I did the same you said and I watched some error log on site but not understood. I pasted here please check and let me know what all can do. Thanks in advance.

    Notice: get_cart was called incorrectly. Get cart should not be called before the wp_loaded action. Backtrace: require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, Woo_Custom_My_Account_Page_Functions->wcmp_add_custom_endpoints, Woo_Custom_My_Account_Page_Functions->get_items_slug, Woo_Custom_My_Account_Page_Functions->wcmp_settings_data, Woo_Custom_My_Account_Page_Functions->default_endpoint_settings, wc_get_account_menu_items, WC_Payment_Gateways->get_available_payment_gateways, Woo_Download_Credits_Gateway->is_available, Woo_Download_Credits::cart_using_credits, WC_Cart->get_cart, wc_doing_it_wrong Please see Debugging in WordPress for more information. (This message was added in version 2.3.) in /home/dh3msw3ttt6e/public_html/wp-includes/functions.php on line 5663
    
    Notice: get_cart was called incorrectly. Get cart should not be called before the wp_loaded action. Backtrace: require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, Woo_Custom_My_Account_Page_Functions->wcmp_add_custom_endpoints, Woo_Custom_My_Account_Page_Functions->get_items_slug, Woo_Custom_My_Account_Page_Functions->wcmp_settings_data, Woo_Custom_My_Account_Page_Functions->default_endpoint_settings, wc_get_account_menu_items, WC_Payment_Gateways->get_available_payment_gateways, Woo_Download_Credits_Gateway->is_available, Woo_Download_Credits::cart_using_credits, WC_Cart->get_cart, WC_Cart_Session->get_cart_from_session, do_action('woocommerce_cart_loaded_from_session'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Cart_Session->set_session, WC_Cart_Session->get_cart_for_session, WC_Cart->get_cart, wc_doing_it_wrong Please see Debugging in WordPress for more information. (This message was added in version 2.3.) in /home/dh3msw3ttt6e/public_html/wp-includes/functions.php on line 5663
    
    Notice: get_cart was called incorrectly. Get cart should not be called before the wp_loaded action. Backtrace: require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, Woo_Custom_My_Account_Page_Functions->init, Woo_Custom_My_Account_Page_Functions->wcmp_settings_data, Woo_Custom_My_Account_Page_Functions->default_endpoint_settings, wc_get_account_menu_items, WC_Payment_Gateways->get_available_payment_gateways, Woo_Download_Credits_Gateway->is_available, Woo_Download_Credits::cart_using_credits, WC_Cart->get_cart, wc_doing_it_wrong Please see Debugging in WordPress for more information. (This message was added in version 2.3.) in /home/dh3msw3ttt6e/public_html/wp-includes/functions.php on line 5663
    
    Notice: get_cart was called incorrectly. Get cart should not be called before the wp_loaded action. Backtrace: require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, Woo_Custom_My_Account_Page_Functions->init, Woo_Custom_My_Account_Page_Functions->wcmp_settings_data, Woo_Custom_My_Account_Page_Functions->default_endpoint_settings, wc_get_account_menu_items, WC_Payment_Gateways->get_available_payment_gateways, apply_filters('woocommerce_available_payment_gateways'), WP_Hook->apply_filters, Woo_Download_Credits->available_payment_gateways, Woo_Download_Credits::cart_using_credits, WC_Cart->get_cart, wc_doing_it_wrong Please see Debugging in WordPress for more information. (This message was added in version 2.3.) in /home/dh3msw3ttt6e/public_html/wp-includes/functions.php on line 5663

    Please check above code

    Regards,
    Neeraja.

    Thread Starter neerajapatnam

    (@neerajapatnam)

    Hello everyone

    Please anybody help me here. I am unable to access yith popup edit option. As it is showing
    There has been a critical error on this website.

    Learn more about troubleshooting WordPress.

    Can anyone tell how to solve this.

    Thanks in advance

    Neeraja.

    Plugin Support Salvatore Strano

    (@salvostrano)

    Hi there,
    Unfortunately that log isn’t useful to understand the issue.
    Could you check in WooCommerce->Status->Log if there are log with name “fatal error” ?

    Thread Starter neerajapatnam

    (@neerajapatnam)

    Hi,

    I just realized there are so many logs about fatal errors. How do I solve this?

    Thanks,

    Neeraja.

    Plugin Support Salvatore Strano

    (@salvostrano)

    Hi @neerajapatnam
    Could you check if there are fatal with our plugin and write in the next reply the error ?

    Thread Starter neerajapatnam

    (@neerajapatnam)

    Hi sir,

    Thank you for replying me. Below I am pasting the error code related to Yith woocommerce popup plugin. Please check and let me know what can be done.

    2021-12-22T05:00:14+00:00 CRITICAL Uncaught Error: Class 'Mailchimp' not found in /home/dh3msw3ttt6e/public_html/wp-content/plugins/yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php:312
    Stack trace:
    #0 /home/dh3msw3ttt6e/public_html/wp-content/plugins/yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php(281): YITH_Popup_Newsletter_Mailchimp->set_mailchimp_lists('c127eb533e1881a...', 4280)
    #1 /home/dh3msw3ttt6e/public_html/wp-content/plugins/yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php(145): YITH_Popup_Newsletter_Mailchimp->get_mailchimp_lists(false, 4280)
    #2 /home/dh3msw3ttt6e/public_html/wp-includes/class-wp-hook.php(303): YITH_Popup_Newsletter_Mailchimp->add_metabox_field(Array)
    #3 /home/dh3msw3ttt6e/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
    #4 /home/dh3msw3ttt6e/public_html/wp-content/plugins/yith-woocommerce-popup/plugin-options/metabox/ypop-metabox.php(300): apply_filters('yith-popup-news...', Array)
    #5 /home/dh3msw3ttt6e/public_html/wp-content/ in /home/dh3msw3ttt6e/public_html/wp-content/plugins/yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php on line 312

    regards,
    Neeraja.

    Thread Starter neerajapatnam

    (@neerajapatnam)

    Anyone please solve the issue. I am facing problem here.

    Thanks in advance

    Plugin Support Armando

    (@geckod22)

    Hi @neerajapatnam can you please update the plugin to the latest version?

    Thread Starter neerajapatnam

    (@neerajapatnam)

    Thanks for reply, but the plugin is in latest version 1.9.0

    Plugin Support Armando

    (@geckod22)

    Hi, the latest version is 1.10.0

    Thread Starter neerajapatnam

    (@neerajapatnam)

    Thank you, yesterday got latest version for this plugin. now it’s fine

Viewing 13 replies - 1 through 13 (of 13 total)
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