yith suscbrition and yith stripe

  • Resolved muhammadnan

    (@muhammadnan)


    4 years, 8 months ago

    Getting this error while renewing yith subscription with stripe

    Error while processing renew payment: The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,
    hope you are doing well! ??

    The problem is that the customer removed his credit card data and don’t add a new one, for this reason, the subscription renew fails.

    Could you check it and let us know if you have any doubt, please?

    Have a nice day!

    Thread Starter muhammadnan

    (@muhammadnan)

    The customer added a new card (it’s shown in the account), then when he tries to pay he sees this error.

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    hope you are doing well! ??

    If you are using YITH WooCommerce Subscription, you should know that the plugin is only supported by Paypal standard.

    If you are using the improved version of YITH WooCommerce Subscription, we kindly suggest you contact us on our official page and our support department will be happy to help you with this matter.

    We hope it has been helpful to you.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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