Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi,

    probably the problem is the register_sidebar function that not add the ID fields in before_widget args.

    Please, check your theme in register_sidebar section and make sure thath use the ID args.
    For more information please look register_sidebar() function on WordPress codex

    The correct way to use register_sidebar is to use this args:

    'before_widget' => '<li id="%1$s" class="widget %2$s">',

    with id and class params.
    If you don’t know how to check this, please send a ticket to our theme developers.
    Let me know.
    Have a nice day

    Thread Starter hleong

    (@hleong)

    Thank you for getting back to me promptly. I checked my register_sidebar function and it already contained the args that you specified. I don’t know how to add the id and class parameters. How do I send a ticket to the theme developers? If you could give me more specific instructions that would be really helpful

    Plugin Author YITHEMES

    (@yithemes)

    Hi, yes you can send a ticket to theme developer. I think you can help theme developers if write the link of this topic in ticket request.
    Let me know.
    Thanks.
    Have a nice day

    Thread Starter hleong

    (@hleong)

    I tried to send a ticket but the page requests to activate my product. I didn’t purchase any product from yithemes, all I have are plugins that I downloaded from WordPress. How can I submit a ticket?

    Plugin Author YITHEMES

    (@yithemes)

    Hi,

    you don’t contact YIThemes for this but your theme developers.
    Wich theme are you using ?

    Thread Starter hleong

    (@hleong)

    Hello, I am using Finch theme by yootheme. What do I request from them?

    Plugin Author YITHEMES

    (@yithemes)

    Hi,

    you can ask this:

    probably the problem is the register_sidebar function that not add the ID fields in before_widget args.

    Please, check your theme in register_sidebar section and make sure thath use the ID args.
    For more information please look register_sidebar() function on WordPress codex

    The correct way to use register_sidebar is to use this args:

    ‘before_widget’ => ‘<li id=”%1$s” class=”widget %2$s”>’,

    with id and class params.
    If you don’t know how to check this, please send a ticket to our theme developers.

    Let me know.
    Have a nice day

Viewing 7 replies - 1 through 7 (of 7 total)
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