• Resolved julian2102

    (@julian2102)


    Hi all,

    since the last Yoast update (14.3) I can no longer access the Swift page builder in the backend of my website. As soon as Yoast is deactivated, everything works fine. I have read that there might be problems when using Yoast an [xyz] page builder. But since I had no issues by using the previous version I was wondering if you have an idea how to solve the issue.

    thanks in advance
    Julian

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support devnihil

    (@devnihil)

    @julian2102 We’re sorry to hear you are experiencing an issue with the most recent release of the plugin. Can you please first check to ensure that your theme, Swift Page Builder and all of your site’s other plugins are up to date?

    Also, can you confirm you are using WordPress 5.4.2? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/

    If after confirming that everything is up date the issue is still occurring, can you please check whether any JavaScript errors are being showing in your browser console when the issue is occurring? We have more information on checking for JavaScript errors with your browser console here: https://kb.yoast.com/kb/how-to-find-javascript-errors-with-your-browsers-console/

    not to dog-pile but noticed a similar situation with the Divi Theme/Builder when using the latest WordPress-SEO plugin. I just downloaded a fresh copy of the plugin and replaced all of the directory contents of the plugin. When active i get a slew of .js errors, the moment the plugin is disabled Divi lights up and functions normally.

    Server running with PHP 7.3 – Site Health reports back “good”

    
    ### wp-core ###
    
    version: 5.4.2
    site_language: en_US
    user_language: en_US
    timezone: +00:00
    permalink: /%year%/%monthnum%/%day%/%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 8
    dotorg_communication: true
    
    ### wp-active-theme ###
    
    name: Divi Child Theme (divi-child)
    version: 1.0
    author: Solve-IT.ca
    author_website: https://solve-it.ca
    parent_theme: Divi (Divi)
    theme_features: post-thumbnails, custom-background, automatic-feed-links, menus, title-tag, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, editor-style, widgets
    
    ### wp-parent-theme ###
    
    name: Divi (Divi)
    version: 4.4.8
    author: Elegant Themes
    author_website: https://www.elegantthemes.com
    theme_path: /home/julierei/public_html/wp-content/themes/Divi
    
    ### wp-themes-inactive (1) ###
    
    Twenty Twenty: version: 1.4, author: the WordPress team
    
    ### wp-plugins-active (25) ###
    
    ActiveCampaign: version: 7.1.3, author: ActiveCampaign
    Akismet Anti-Spam: version: 4.1.6, author: Automattic
    Bloom: version: 1.3.10, author: Elegant Themes
    Classic Editor: version: 1.5, author: WordPress Contributors
    Duplicate Page: version: 4.2, author: mndpsingh287
    eStore ActiveCampaign Addon: version: 1.2, author: Tips and Tricks HQ
    eStore Vervante Addon: version: 1.1, author: Tips and Tricks HQ
    Extra Shortcodes for WP eStore: version: 5.1.9, author: Tips and Tricks HQ, Ruhul Amin
    Formidable Forms: version: 4.05.01, author: Strategy11
    Formidable Forms Pro: version: 4.05.01, author: Strategy11
    Formidable MailChimp: version: 2.04, author: Strategy11
    Loginizer: version: 1.4.4, author: Raj Kothari
    Menu Social Icons: version: 1.3.10, author: Paul Clark
    myStickymenu: version: 2.4.2, author: Premio
    Official Facebook Pixel: version: 2.0.2, author: Facebook
    Pixel Cat Lite: version: 2.5.2, author: Fatcat Apps
    Popup Builder: version: 3.67, author: Sygnoos
    Popup Maker: version: 1.10.2, author: Popup Maker
    Pretty Links: version: 3.1.1, author: Pretty Links
    Redirection: version: 4.8, author: John Godley
    Simple Podcast Press: version: 2.0.4.3, author: Hani Mourra (latest version: 2.2.0.9)
    Toolset Types: version: 3.0, author: OnTheGoSystems (latest version: 3.3.10)
    Toolset Views: version: 2.6, author: OnTheGoSystems (latest version: 2.9.4-lite)
    UpdraftPlus - Backup/Restore: version: 1.16.25, author: UpdraftPlus.Com, DavidAnderson
    WP eStore: version: 8.1.6, author: Tips and Tricks HQ, Ruhul Amin
    
    ### wp-plugins-inactive (1) ###
    
    Yoast SEO: version: 14.3, author: Team Yoast
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1684
    imagemagick_version: ImageMagick 6.9.4-10 Q16 x86_64 2017-05-23 https://www.imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 188 GB
    	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
    	imagick::RESOURCETYPE_FILE: 37500
    	imagick::RESOURCETYPE_MAP: 188 GB
    	imagick::RESOURCETYPE_MEMORY: 94 GB
    	imagick::RESOURCETYPE_THREAD: 1
    gd_version: 2.2.5
    ghostscript_version: 9.25
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-962.3.2.lve1.5.35.el7.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 7.4.6 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 300
    memory_limit: 256M
    max_input_time: 90
    upload_max_size: 20M
    php_post_max_size: 8M
    curl_version: 7.62.0 OpenSSL/1.0.2k
    suhosin: false
    imagick_availability: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.3.23-MariaDB
    client_version: 10.3.22-MariaDB
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    
    Plugin Support Michael Ti?a

    (@mikes41720)

    Hello @projectsmadesimple

    Since you are using the Divi Theme/Builder, would it be possible for you to open a new forum topic so we can check on this further? Please make sure to provide all necessary information such as your WordPress version, if this issue didn’t occur in the previous version of Yoast SEO for WordPress v14.2, versions of the Divi Theme/Builder, and how to reproduce the issue. Thank you.

    Thread Starter julian2102

    (@julian2102)

    Hello @devnihil,

    thanks for your quick reply.

    Swift Page Builder and all of my site’s other plugins are up to date and I can confirm using WordPress 5.4.2.

    There are errors occurring when checking the Javscript in the console of chrome. How can I share the screenshots with you?

    Thanks
    Julian

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hello @julian2102

    Thanks for confirming that there are indeed JS errors showing in your browser’s console. Just to be sure that the conflict is indeed between Yoast SEO and Swift Builder, we would like to rule out any other plugin or theme conflicts that may occur. The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    Thread Starter julian2102

    (@julian2102)

    Hello @mikes41720,

    thanks for your help and the input. Used the step-by-step guide and found the error which was not caused by yoast. Sorry for the circumstances and thanks for the great support

    Best,
    Julian

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Yoast 14.3 release causes issue with swift page builder’ is closed to new replies.