Yoast block has a strange behavior on Woocommerce products admin page

  • Resolved yo_golo

    (@yo_golo)


    3 years, 2 months ago

    Apparently suddenly, Yoast can’t be reached on Woocommerce products page in the admin.
    It works fine on other pages and articles.
    When you enter any input box the block vanishes and you only get the tabs with empty content below.
    There is a bunch of errors in the console but I don’t know if the’re related to that.
    We have a preproduction version and everything is OK on it.
    It’s a new site we’ve just released.
    Any hint on that one?
    Manny thanks.

    The page I need help with: [log in to see the link]

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  • Thread Starter yo_golo

    (@yo_golo)

    We’ve found the issue, it was coming from the plugin “WP Block Revealer” for anyone facing the same issue.
    You may close the ticket on your side, dear Yoast people.

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @yo_golo,

    We are sorry about the troubles you are experiencing with the plugin. With your description, you seem to be experiencing a blank meta box.

    Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict, is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty.

    Please test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    If you do not feel comfortable doing this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

Viewing 2 replies - 1 through 2 (of 2 total)
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