Yoast incompatible|Worst support ever

  • I never encounter a so unfriendly and just terrible support in my life.
    The response are quick, but just quick for tell you to pay for your bug to be resolve.

    This plugin is for exemple incompatible with Yoast, as meta title of shop is bugged when you use Yoast. And they tell us that they couldnt make the plugin compatible with every plugin in the market so i have to pay for custom job, to make it compatible with Yoast.

    I was hoping that was just a bad dream, but no, the support team is really serious about that…

    Run from that plugin, Free version or not.

    (i run both free and pro version)

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  • Hello,
    In this circumstance there was no bug to be resolved; you had desired custom integration with Yoast, which is different than compatibility with Yoast. We provided direction and suggestions, but in the end the features you desired would require custom coding for which we offered a reasonable rate for custom development.

    Our plugin is compatible with Yoast SEO. The particular integration you desired required custom coding.

    If you need support for WC Vendors and WC Vendors Pro we will provide timely and attentive support for our plugins to the best of our ability https://www.wcvendors.com/help/ .

    Our support of our plugins does not extend to the custom development for specific site needs; in those circumstances when custom development is required, we either offer paid custom work or refer our customers to developers who they may hire to complete the project.

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