Yoast-Plugin does not save content

  • Resolved melme

    (@melme)


    4 years ago

    Hi,
    We noticed Yoast does not save content anymore. So no keywords, meta etc. Everything else (non Yoast) works normal. Analyse is status “grey”. What could we do to solve the problem?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support devnihil

    (@devnihil)

    @melme Can you please let us know if when this occurs the Yoast metabox is still appearing and are you able to edit it? Or is it not loading at all, or loading but appearing blanK?

    Thread Starter melme

    (@melme)

    @devnihil Everything appears as normal. I also could edit everything. But if I save the page/post an reload a page again to see the changes, everything is empty again and blank. I would also say, what I edit is really not saved so it is not just a visual bug.

    • This reply was modified 4 years ago by melme.
    Rumejan

    (@onlyincebu)

    Hello @melme!

    Can you please make sure you’re running the latest version of WordPress (5.6.2), Yoast SEO (15.9), and the latest version of your theme and ALL other plugins?

    Please also clear your cache from your caching plugins, server, database, CDN like Cloudflare, and your browser. If you are not sure how to clear the cache from your caching plugin, please contact the plugin developer. To clear the cache from your server and database, please speak to your host provider. To clear the cache from your browser, use this guide.

    Let us know the result.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

    Thread Starter melme

    (@melme)

    @devnihil
    Sorry, need some time get things done. RL first ??

    Wordpress is uptodate. Same with Yoast. Clearing cache did not change anything.

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Thanks for your confirmation. In this case, we’d like you to please perform a conflict check. This will help us narrow down the exact cause and determine what the next steps are while saving you time.

    You can find the step-by-step conflict check guide here: https://yoast.com/help/how-to-check-for-plugin-conflicts/

Viewing 6 replies - 1 through 6 (of 6 total)
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