Yoast says that Facebook App ID Doesn’t Exist

I had the same problem, but the post you mentioned to pointed my in the right direction in my case: my Facebook app was in development mode and not live. After I changed that Yoast SEO was able to validate the app ID.

Hi @newbuleria,

Can you confirm your App is not in development mode, as @renehamburger has suggested?

We are looking forward to hearing from you.

Marius,

Yes, my app is live/active (as noted in my original post). It is not in development mode.

Thoughts?

The message appears when the app id cannot be verified. This typically means the app is not live.

Please manually check the app ID using the following URL replacing <APP_ID> with your app ID.

https://graph.facebook.com/<APP_ID>

If it’s a valid app ID, it should show something like this:

{
   "category": "<something>",
   "link": "<something>",
   "name": "<something>",
   "namespace": "<something>",
   "id": "<the app id you checked>"
}

If it’s not valid, it will display an error like this:

{
   "error": {
      "message": "Unsupported get request. Object with ID '<the app id you checked>' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
      "type": "<something>",
      "code": 100,
      "error_subcode": 33,
      "fbtrace_id": "<something>"
   }
}

If a manual verification shows a valid app ID, there is a communication issue somewhere between your site and Facebook.

If the manual verification shows an error, the app ID is not valid according to Facebook. Please check the app ID again and/or contact Facebook to find out why you see it as valid but the verification returns an error.

I am having the same issue. I have a valid, live FB app and I continue to receive the following error: The Facebook App ID you entered doesn’t exist. The submitted value was: OMITTED

I have tried this with various sharing & SEO plugins to provide the og:(values) – currently I am using Yoast. I have also tried Sassy and another.
I have disabled plugins and switched to default theme.
I have contacted my host.
I have scraped Facebook Sharing Debugger
Verified that I am inputting the correct FB App ID.
I have read various forums, but am unable to find one with a fix for this most recent issue.
Tried implementing a fix that broke my site using header.php and functions.php where I added meta tags myself.
I have an eCommerce platform and images are absolutely crucial. I keep getting this gray box when I attempt to share products to Facebook.

I’m open to suggestions, considering I have been troubleshooting and am running out of ideas.

Thoughts? Solutions? Thanks in advance!

@makyn If you have a similar issue, please open a new request. That way it’s easier to track issues and provide assistance. Thanks!

Thanks.

I’ve opened a support ticket with Facebook to get to the root of the issue. Yoast SEO doesn’t appear to be the problem, as it is providing the open graph information accurately, FB just isn’t picking it up, and as a result sharing is a problem.

To add my 2 cents, it appears that this particular issue has more than one person experiencing difficulties. Perhaps if they also open a ticket, this bug will get the attention it deserves.

You know what they say about the squeaky wheel, it gets the grease.

@makyn

We’d be happy to verify and check that Yoast is working correctly on your site, however, we ask that you please open a new request: https://www.ads-software.com/support/plugin/wordpress-seo/#new-post. That way it’s easier to track issues and provide assistance. Thanks!

This thread has been marked as resolved due to a lack of activity.

You’re always welcome to re-open this topic. Please read this post before opening a new request.

Thanks for understanding!

I have same problem

@luka2013 If you have a similar issue, please open a new request. That way it’s easier to track issues and provide assistance. Thanks!