Viewing 11 replies - 1 through 11 (of 11 total)
  • Sona

    (@support-web-dorado)

    Dear Lawn,

    Could you please provide us link to your FAQ page? We will check it out. Thank you.

    Thread Starter WebNut

    (@healthy-lawn-dude)

    Here you are, thanks
    I still have ‘Q and A Focus Plus FAQ Plugin’ activated and in use.
    myhealthylawn.ca/lawn-and-garden-faqs/

    Sona

    (@support-web-dorado)

    Dear Lawn,

    Has your issue been resolved? At the moment the FAQ and other pages seem to have identical appearance. Thank you.

    Thread Starter WebNut

    (@healthy-lawn-dude)

    on this working /edit page my yoast plugin is showing at the side as a widget. That is where I am seeing it.

    myhealthylawn.ca/faqwd/do-you-offer-weekly-lawn-cutting

    another issue I would like to ask about is the comments, there does not seem to be an invitation to comment just the number of comments.

    Sona

    (@support-web-dorado)

    Dear Lawn Dude,

    Please send us screenshots of your issue, that is how it should be since currently we do not see any differences between the FAQ and other pages. The comments part is controlled by your theme, which means that if your theme blocks the commenting option for custom posts, the comments will not be visible with the FAQ section (FAQ comes as a WordPress custom post) or if you have limitation on only logged in users to comment, the FAQ option will also allow only logged in users to comment.

    Thread Starter WebNut

    (@healthy-lawn-dude)

    where should I send the screen shot of the Yoast SEO issue.

    Sona

    (@support-web-dorado)

    Dear Lawn,

    Send them to support[at]web-dorado.com. Thank you.

    Thread Starter WebNut

    (@healthy-lawn-dude)

    You mentioned on a private email that you needed admin access to fix this
    problem and I would hope you might want to fix the problem permanently from your end. Yoast is a pretty big on WP and so is my Genesis theme.
    What is the issue I may be able to fix it myself?

    Sona

    (@support-web-dorado)

    Dear Lawn,

    The issue might require closer look up which is why the admin is required. Without investigating the issue we will not be able to provide a solid and permanent solution. Your case might serve as a good way of finding the issue and resolving it. Thank you.

    Thread Starter WebNut

    (@healthy-lawn-dude)

    I did as you suggested below and it worked:
    ‘Please hover on the text Yoast SEO, there will appear a drag icon, now just drag and drop it in any place you wish’

    Sona

    (@support-web-dorado)

    Dear Lawn,

    We are glad your issue got fixed. Thank you for using our plugin.

Viewing 11 replies - 1 through 11 (of 11 total)
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