• Resolved traveltrained

    (@traveltrained)


    Have an issue that I can’t understand. Basically, the Yoast Seo doesn’t show the blocks on pages & posts anymore. One guy who is web dev tried to fix it, logged in and it works perfectly on his side, but on mine doesn’t show. We both made zoom sessions, and i saw live it shows on his side – on chrome and firefox. I cleared all the browsing history, cache & cookies, open on incognito on 3 different browsers (safari, firefox & chrome) and also my phone, the yoast seo blocks where the metadata is, don’t appear.
    That is really really weird and I ran out of options? How is possible to work perfectly on his side but not on mine?
    screenshot

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support devnihil

    (@devnihil)

    @traveltrained We’re sorry to hear you are experiencing this issue on your site.

    A?blank meta box?issue occurs due to a JavaScript conflict. So?we’d like you to please perform a conflict check. This will help us narrow down the exact cause and determine what the next steps are while saving you time.

    Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict, is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty.

    Please test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    If you do not feel comfortable to do this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    This is also happening to our a few sites.

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hi @4lvin

    We are sorry you’re having a similar issue. Please open a new request. That way it’s easier to track issues and provide assistance. Thanks!

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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