• Resolved paddysullivan

    (@paddysullivan)


    In the Yoast SEO configuration workout I went through each section and filled out the required information. At the end of each section there’s a purple button that says ‘Save and Continue’. Once clicked, the button fades and you I go on to the next section.

    In the Site Representation section I entered Organisation, Organisation name and I uploaded an Organisation logo and finally entered a Site tagline.
    HOWEVER – no matter what I’ve entered in this section the button does

      not

    fade and when I click Finish This Workout in the end nothing happens and don’t receive any error messages or warning?
    What am I doing wrong?

    The page I need help with: [log in to see the link]

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  • Plugin Support Michael Ti?a

    (@mikes41720)

    Hi @paddysullivan

    We understand you’re using the configuration but are encountering some issues.

    Just to clarify, do you mean that when you click on the purple ‘save and continue’ button after filling in all of the information in the Site Representation section (step 2), nothing happens?

    Could you open your browser’s console (when doing this workout) and check for any JavaScript errors in red? Do any appear? Could you attach a screenshot (using a website such as snipboard.io or imgur.com) to share an image link here?

    If there are any JavaScript errors, there might be a conflict with another plugin or theme that is causing the configuration workout to not complete or save.

    Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict, is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty.

    Please test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

Viewing 1 replies (of 1 total)
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