Yoast SEO display blank section in post edit screen

  • Resolved tomdo30

    (@tomdo30)


    2 years, 9 months ago

    Dear Support Team,

    We’re using Yoast SEO premium. I had sent an email to support team but did not receive a reply.

    Upon upgrading both Yoast SEO 18.8 and Yoast SEO premium 18.4 to the latest versions, the Yoast section in the post edit screen shows a blank area, and we could not edit SEO related stuff.

    We had tried to use Health Check & Troubleshooting tool but could not find the issue.

    Also tried to find plugin conflicts but found no conflicts.

    I hope the team can look at this issue soonest possible.

    Thank you & Regards,
    Tom

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter tomdo30

    (@tomdo30)

    This error log might help:

    TypeError: Cannot read properties of undefined (reading ‘toLowerCase’)
    at o.value (socialMetadataForms.js:1:10661)
    at Te (react-dom.min.js:119:308)
    at Ch (react-dom.min.js:119:105)
    at Pj (react-dom.min.js:233:139)
    at di (react-dom.min.js:168:305)
    at Nj (react-dom.min.js:168:236)
    at sc (react-dom.min.js:168:96)
    at gf (react-dom.min.js:162:109)
    at react-dom.min.js:73:230
    at unstable_runWithPriority (react.min.js:24:26)
    Ye @ react-dom.min.js:141

    Hey Tom,

    Thank you for reaching out.

    Did you email [email protected]? We monitor that email box 24/7 so it would be odd that you would not have received any reply from us. As you are requesting support for our Premium version, please know that we can’t give support here on the forums. See forum guidelines.

    Having this said, please email us once again so we can further investigate why that error is occurring, as you already tried doing a conflict check, we’d need to dive deeper.

    Thank you.

    Hello!

    Was there a fix on this? I’m having the same issue. No fields show up on the Page edits, and am not finding any conflicts.

    Thanks in advance!
    Stephanie

    Thread Starter tomdo30

    (@tomdo30)

    Hi Jeroen,

    The recent release of Yoast 18.9 has fixed the issue. It might be this issue is part of one of the bugs.

    Kind regards,
    Tom

    Thanks for letting us know!

Viewing 5 replies - 1 through 5 (of 5 total)
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