• Resolved thrysoee

    (@thrysoee)


    Hi,

    For a couple of days I have experienced an issue with the Yoast SEO plugin for a client of mine, as the Yoast SEO meta box is suddenly blank.

    I have made sure that all the plugins and themes as well as WordPress are updated to the latest versions, but the issue is still there no matter which browser I am suing.

    Can someone help me with fixing this issue?

    Thank you in advance.

    Kind regards,
    Martin

    • This topic was modified 1 year, 8 months ago by thrysoee.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Suwash

    (@suascat_wp)

    @thrysoee

    blank meta box issue occurs due to a JavaScript conflict. We’d like you to perform a conflict check to help us determine the next steps while saving you time.

    Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty-Two.

    Please test this on your development or staging site if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    If you feel uncomfortable doing this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    Thread Starter thrysoee

    (@thrysoee)

    Hi Suwash,

    Thank you for your quick reply.

    I tried checking for possible conflicts, but it unfortunately did not solve the issue. I will have a more technical web developer to have a look at it.

    Thanks again.

    Kind regards,
    Martin

    Plugin Support Maybellyne

    (@maybellyne)

    This thread was marked resolved due to a lack of activity by the original poster, but the original poster is always welcome to re-open the topic. Please read this post before opening a new request.

Viewing 3 replies - 1 through 3 (of 3 total)
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