• Resolved DavidMHall

    (@davidmhall)


    I have the Yoast SEO Free plugin installed for more than a year. In that time it has performed very well with no obvious problems. Recently I returned to the same web site to add new products but have found that the SEO Title and Meta Description of the SEO Snippet will not allow me to make an update. I also note that I have the same Yoast plugin on another web site where it is operating perfectly well without this malfunction. My Yoast version is 4.6 and WordPress is 4.7.4.

    I would appreciate any help on this matter. Best Wishes.

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  • Plugin Support amboutwe

    (@amboutwe)

    That is indeed strange. Sometimes strange behavior may be caused by a plugin or theme conflict. The fastest way to rule out conflicts is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Seventeen. If this resolves the issue, you have a conflict and should activate one plugin at a time until you locate the conflict. Finally, after all plugins are active, switch to your theme. This will narrow down the conflict to a specific plugin or theme.

    If you are unfamiliar with checking for conflicts, we wrote a small guide that will walk you through the steps. You can find it here: How To Check For Plugin Conflicts

    Thread Starter DavidMHall

    (@davidmhall)

    Hi Amboutwe,

    Many Thanks for your reply. I must apologise as I believe there never was an update problem. The Meta Description contained the following characters %%excerpt%% when I decided first to DELETE these characters prior to making changes. The Yoast plugin would not allow me to first delete these characters but would allow me to type and update.I had decided there was a problem when it was not possible to delete. Sorry if I wasted your time.

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