• Hello
    I have a weird problem with wordpress. for 1 or 2 hours at random times i can’t do anything in wordpress. i can’t publish new post or edit post. can’t install any plugin or change the theme. all i get is this error “You are not allowed to see this page”.
    i contacted my hosting and they can’t figure it out too. i don’t have any security or user management plugin. when this error is shown i installed a new wordpress in a folder in the same host with a new database and that one has the problem too. after 1 or 2 hours problem will go away without me doing anything.

Viewing 6 replies - 1 through 6 (of 6 total)
  • If you are the site owner or have an admin role, but you’re still seeing the this error when trying to log in to your own website, then something has gone wrong with the permissions.

    Maybe there was an issue with a WordPress update. Maybe there was a problem when a theme or plugin was updated. Or maybe something has gone wrong with your configuration.

    Moderator bcworkz

    (@bcworkz)

    after 1 or 2 hours problem will go away without me doing anything.

    That can happen when caching is involved. There might have been some external problem outside of WordPress that was soon resolved, but caching causes it to appear like the problem persists.

    Intermittent problems are very difficult to resolve unless you can find a way to reliably induce the problem. IME intermittent problems have generally been server related and external to WordPress itself. Server issues like limited resources such as CPU, memory, bandwidth, etc. Your hosting control panel should have some way to check resource usage to confirm that this is the problem.

    Thread Starter mahdigh

    (@mahdigh)

    I don’t have resource problem. checked that. i suspect that Imunify360 in cpanel cause this but hosting provider rejected my claim.

    • This reply was modified 3 years, 1 month ago by mahdigh.
    • This reply was modified 3 years, 1 month ago by mahdigh.
    Moderator bcworkz

    (@bcworkz)

    It very well could be a server security module at fault. It’s odd that it’s intermittent, but no unheard of. If you have trouble with a fresh WP installation that has no plugins and one of the default themes, the trouble is almost certainly external to WP itself.

    Thread Starter mahdigh

    (@mahdigh)

    whenever this kind of error show up i can’t use wordpress.

    [Sat Mar 5 13:50:29 2022] [error] [client 80.82.68.28] ModSecurity: Warning. [Rule: ‘REQUEST_FILENAME’ ‘!@pmFromFile path_excludes’] [id “77140992”] [msg “IM360 WAF: Suspicious access attempt (WP folders)!||SC:/home/minidram/public_html/wp-admin/async-upload.php||T:LITESPEED||REQUEST_URI:/wp-admin/async-upload.php||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “minidrama.net”] [uri “/wp-admin/async-upload.php”], referer: https://minidrama.net/wp-admin/post-new.php
    [Sat Mar 5 13:50:29 2022] [error] [client 80.82.68.28] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:Konto ga Hajimaru.jpg||Size:*/*||User:minidram||SC:/home/minidram/public_html/wp-admin/async-upload.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “minidrama.net”] [uri “/wp-admin/async-upload.php”], referer: https://minidrama.net/wp-admin/post-new.php
    [Sat Mar 5 13:44:08 2022] [error] [client 80.82.68.28] ModSecurity: Warning. [Rule: ‘REQUEST_FILENAME’ ‘!@pmFromFile path_excludes’] [id “77140992”] [msg “IM360 WAF: Suspicious access attempt (WP folders)!||SC:/home/minidram/public_html/wp-admin/async-upload.php||T:LITESPEED||REQUEST_URI:/wp-admin/async-upload.php||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “minidrama.net”] [uri “/wp-admin/async-upload.php”], referer: https://minidrama.net/wp-admin/post-new.php
    [Sat Mar 5 13:44:08 2022] [error] [client 80.82.68.28] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:Ubai Ai, Koukou Kyoushi.jpg||Size:*/*||User:minidram||SC:/home/minidram/public_html/wp-admin/async-upload.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “minidrama.net”] [uri “/wp-admin/async-upload.php”], referer: https://minidrama.net/wp-admin/post-new.php

    • This reply was modified 3 years ago by mahdigh.
    Moderator bcworkz

    (@bcworkz)

    Sorry about the slow reply. Notification got misdirected. ModSecurity is likely installed and managed by your host. If it’s blocking legitimate requests, those requests need to be white listed. Contact your host for assistance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘You are not allowed to see this page’ is closed to new replies.