• Resolved 7katz

    (@7katz)


    Hi everyone. Thanks in advance for any help you can give me.
    domain: rto-district13.org

    I am not that technically savvy.

    I did a manual update from an older version to 3.5.1. Now I can’t access the wpadmin – it redirects me to a message
    “You cannot update because WordPress 3.5.1 requires MySQL version 5.0 or higher. You are running version 4.1.20.”

    The front end of the site appears correctly. I disabled all the plugins and backed up the database before uploading the new wordpress files via ftp as per the instructions given on this site.

    The site is hosted with a third party. I logged in via cPanel and looked at mySQL and it says the database is version v5.1

    I have double checked the wp-config.php file and made sure it has the correct name of the database, etc.

    Any advice?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Make a file called `info.php’ with this as the contents of the file:

    <?php
    phpinfo();
    ?>

    Now, save that and upload it to the root of your website.

    Then, access the file from the browser like this:
    https://www.MYSITE.com/info.php

    This will give you the details of your server environment. Scroll down to the section titled “mysql“… and then look for the “Client API version“.

    What is the version number?

    Thread Starter 7katz

    (@7katz)

    Thanks, Josh. I did as you said and the version number is 4.1.20 – I am presuming this is something I need to take up with my hosting company?

    You got it ??

    If you are on shared hosting… they might have you run an additional script to “force” the updated mysql version… instead of updating it across the entire shared resources.

    But.. just let me know if you have any issues.

    OH, and delete that file you created.. for security purposes ??

    Thread Starter 7katz

    (@7katz)

    Thanks ever so much for your time. I will delete the info.php file immediately ??

    My pleasure!!

    (Thanks for marking your topic as resolved!)

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘You cannot update because WordPress 3.5.1 requires MySQL version 5.0 or higher’ is closed to new replies.